Store Director
Phoenix, Arizona, United States
Directed reorganization of company’s operations after its acquisition by Bashas’ Family of Stores. Developed and executed new business and marketing strategies to increase company-wide sales. Led and closed contract negotiations with suppliers. Worked and maintained strong rapport with vendors and product specialists, adding more than 500 new and specialty items to the marketplace. Attended national industry events to sell products for multiple stores. Managed social media platforms to support brand promotions and increase customer engagement.• Expanded company from 2 to 12 stores in less than 8 years after its acquisition.• Improved stores with negative inventory in 6 months from conducting audit.• Created new advertising and social media strategies, resulting in year-over-year sales growth.Recruited and trained newly hired associates, managers, and specialists for 146 stores. Successfully managed more than 100 employees at each location. Created and nurtured cohesive workplace culture, which boosted employee morale, increased productivity, and helped promote several employees to management positions.• Transformed 5 underperforming stores to top-performing status in 6 months.• Improved stores with poor customer service, resulting in sales growth, excellent rank in 6 months.• Reorganized and trained management to increase productivity, resulting in sales growth in 2 years.