Paul Shafer Email and Phone Number
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I am a creative person that actively listens and questions customers to uncover their unmet needs. My successful experience in technical sales relies on developing creative solutions to customers specific requirements. It enables me to bring honest communication and provide a reliable source of trust. From that point of trust, a stronger relationship can be built. Building on trust and operating with integrity creates customers that repeat business. With an effective tenure in technical sales supporting corporate and commercial aviation, I have the knowledge to develop strong sales accounts. I have exceeded quota selling in Engineering based tooling, Software as a solution (SaaS) markets, and the supply of aviation consumables. Willing to learn, adapt, and be agile in newer markets, I possess the energy to capture business with proven sales account development skills. I have experience in compliance auditing for a major Part 121 airline with large, diversified fleet. Having performed daily audit of compliance deviation related maintenance items, I worked with the Director of Tech Ops to mitigate the risk associated with time related maintenance tasks. In the role, I learned all associated airline software programs used for time tracking of Continuous Airworthiness Maintenance Program. It enabled the successful reduction of FAA compliance concerns related to maintenance control requirements.
Broadie'S Aircraft
View- Website:
- broadiesaircraft.com
- Employees:
- 21
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Client Relationship SupervisorBroadie'S Aircraft Jul 2023 - PresentFort Worth, Texas, United StatesProviding client relationship services to embellish the 75 year brand legacy of high quality Business Turboprop and Business Jet maintenance services at Fort Worth Meacham International Airport. -
Sales Manager - OwnerAero Support Llc May 2023 - Present
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Sales Manager - OwnerAero Support Llc Jan 2020 - PresentDallas, TexasMarketing and Sales of aviation parts, turbine engines, and maintenance services. Provider of specific parts sourcing, maintenance pricing, document review, and technical research. Ability to provide turbine engine sourcing, airframe parts and accessories, instruments, avionics, and logbook reviews. Experience in the Agricultural, General, Corporate and Commercial Aviation markets. Use my skills in cold calling, prospecting, and research to turn opportunities into sales. Also, have the ability to prepare and deliver training for airframe and powerplant maintenance in accordance with FAA requirements as a licensed A&P Mechanic. Integrity and Safety are the top priorities, Sales is my path to success.
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Material Hub Service CoordinatorNetjets Dec 2021 - May 2023Dallas Love FieldProviding top level service for our Owners to ensure flight safety. Providing daily Materials activities including core returns, material distribution, materials receiving, executing repair orders, exchange orders, and providing line maintenance support. Responsibility also include conformity support for new aircraft added to the NetJet fleet. -
Maintenance Audit ConsultantAmerican Airlines For Resource Global Professionals Dec 2014 - Jan 2020Fort Worth, Texas, United StatesI provided Project Management for American Airlines in the Tech Ops Line Planning Group with cost saving maintenance audits to reduce compliance deviations. The project relied on my maintenance background and production operations management experience. The audits added value to the airline as compliance issues were been audited and corrected daily. Throughout the term of the contract, the audits I performed revealed and eliminated many compliance issues. My position also included developing custom Excel reports and PowerPoint presentation graphs and slides for reporting of the Tech Ops - Line Planning progress and historical performance on key tracking parameters. I also filled in temporarily as a Line Panning Supervisor during a time of need for the airline. The position gave me more responsibility for the day to day planning responsibility and the multiple overnight and daily maintenance requirements of the airline.
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Sales Manager - Apu RepairAviation Power Support Lp Mar 2014 - Sep 2014Durant, OkRepair sales of Honeywell GTCP85, GTCP36, and GTCP331 series APU's - Part 145 Repair Station. Coordinate engine disassembly, detailed parts inspection, parts review and analysis, scrap review, repair routing, engine parts ordering, pre assembly inventory, assembly, test and APU preservation.Coordinate with Repair Shop to insure proper flow of APU parts for in house engines and coordinate customer service to promote positive communication with the Sales Department. Develop efficient processes and procedures to increase product flow, gross and net margin while keeping the customer satisfied with meeting their turn time schedules and commitments.
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Manager Of SalesFour Points Aero Services Oct 2013 - Mar 2014Dallas/Fort Worth AreaSales of corporate aircraft maintenance, repair and inspection services. Developed customer base and initiated 15% increase in new clients to Part 145 FAA Repair station through proactive approach. Initiate DGAC - Dirección General de Aeronáutica Civil of Mexico - certification for Part 145 Repair Station, including on-site validation. Developed, signed, and managed Sales Agreement for company Sales representation in Mexican market to support DGAC certification for Aircraft Maintenance Services.Sales responsibilities include retention of prior client relationships and development of new customers in effort to maximize revenue and shop capacity. Work closely with Executive Vice President, General Manager, and Production Control Supervisor to build customer base and increase customer satisfaction and retention. Sales of Embraer, Beechcraft, Falcon, and Cessna, corporate jet maintenance, inspection, and repairs. Also promoted installation, repair, and troubleshooting with FCC licensed technicians of TCAS-TAWS-CMS-RVSM-SATCOM, and EFIS systems as Authorized facility for Honeywell, Collins, Universal, and Garmin avionics systems.
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Senior Customer Service RepresentativeDallas Airmotive Nov 2012 - Sep 2013Dallas/Fort Worth AreaManage client Rolls Royce Tay and Spey engines through overhaul and mid life maintenance and repair processes. Provide positive customer service to exceed customer satisfaction in the areas of written and verbal communication with specifics to engine movement while generating and presenting cost estimates.Work with other members of Sales team to enhance Operations, QC, Materials, and Finanace. Insure both customer and company requirements are met or exceeded.Create and review detailed analysis of logbooks, work orders, engine inputs, and work order cost estimates, proposals, completion schedules, gross margin analysis, invoice review, and Service Bulletin, Airworthiness Directive and O.E.M. review.Monitor costs of all engines on a weekly basis, update customers and Regional Engine Managers on the status of Customer's engine. Review final invoice for all engine and work orders to assure proper customer billing. Assure customers have satisfactory account credit terms, coordinate with production to establish engine completion dates, and to prepare and present the overhaul and repair cost analysis.Accomplish all duties in such a manner to presnt a professional image to the Aircraft owner, Chief Pilot, and Director of Maintenance, and all invoilved in the high value sale. -
Branch ManagerFalcon Crest Aviation Supply Aug 2008 - May 2012Addison, TexasBranch Manager involved in all aspects of sales management, creative marketing, and financial operation of branch location for national aviation and energy market distributor. Cold calling increased market awareness in the Industrial Energy and Aviation markets. Major source of sales came from Corporate Aviation and the combined cycle segment of the Energy market. Working as a sales manager, daily activities included written communication, face to face sales calls, marketing, and written communication with customer base. The sales manager mentality role combined with the branch manager responsibility enabled the two roles to increase sales and customer satisfaction. The sales manager works with customers on a daily basis to increase the awareness of our brands and capabilities, and the branch manager made decisions as to the direction of our marketing efforts and our annual sales objectives. The branch manager and sales manager roles were both critical roles to think independently, and to work towards the common goal of exceeding the budget of the branch. That was the case of the sales manager and the branch manager objectives and goals in fiscal year 2011/2012. Ending May 31st, 2012, we achieved 124% YTD to budget. The creative thoughts of these two positions, sales manager and branch manager, creating plans together, and working with the sales coordinator, made these goals possible. The Sales manager portion of the position executed the ideas and marketing concepts developed by the philosophy of the branch manager thinking. In a small organization, when only one person can fill the role, two thoughts, that of the sales manager and the branch manager can be realized, if the strategic and idealistic branch manager creates the vision. In the role, the branch manager realized a strong competitive environment in the local aviation market, and had the sales manager capture sales in the highly profitable energy market.
Paul Shafer Skills
Paul Shafer Education Details
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Production – Operations Management -
Train Agents Real Estate SchoolPassed Trec National And State Licensing Exams -
Jesuit College Prepratory School -
Mountain View College - Braniff Education SystemsApplied Arts And Science
Frequently Asked Questions about Paul Shafer
What company does Paul Shafer work for?
Paul Shafer works for Broadie's Aircraft
What is Paul Shafer's role at the current company?
Paul Shafer's current role is Aviation Sales, Customer Support and Service.
What is Paul Shafer's email address?
Paul Shafer's email address is je****@****aol.com
What is Paul Shafer's direct phone number?
Paul Shafer's direct phone number is +121495*****
What schools did Paul Shafer attend?
Paul Shafer attended University Of North Texas, Train Agents Real Estate School, Jesuit College Prepratory School, Mountain View College - Braniff Education Systems.
What are some of Paul Shafer's interests?
Paul Shafer has interest in Solution Selling, Creative Sales, Technical Presentations, Public Speaking, Technical Training, Energy Market Sales, Cold Calling, Health, Children, Keeping Customers For Life.
What skills is Paul Shafer known for?
Paul Shafer has skills like Team Building, Strategic Planning, New Business Development, Operations Management, National Accounts, Marketing Strategy, Customer Retention, Commercial Aviation, Technical Presentations, Process Improvement, Teamwork, Negotiation.
Who are Paul Shafer's colleagues?
Paul Shafer's colleagues are Mike Beers, Fred Ray, Caleb Gonzalez, Clinton Conner, Robert Rodriguez, William Blake, Neal Shirley.
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