Since 1999, we have helped landlords and letting agent abs dealt with 1000s of cases gaining possession. We have also helped landlords to recover outstanding rent arrears from their tenants. In 2012 we became a regulated as a law firm. Our team of legal advisers present landlords and letting Agents nationwide. Our services are still fixed-fee so landlords and agents know what to expect when they take action. Whenever extras are needed we always discuss options and find solutions we also offer free legal advice,seminars and training to landlords and letting agents who have problem.As the 1st UK fixed-fee eviction service we challenged the establishment. We still do. We campaign hard for the good of all landlords.We are proud to have won numerous awards and also helped change the law. Leading the way in the industry, as well as educating landlords and advising with the government.

The Property Redress Scheme (PRS) is a Government approved lettings and property management and estate agent redress scheme (often known as a property ombudsman). It is essentially a mechanism for enabling a third party to deal with consumer complaints on behalf of customers (tenants, leaseholders, landlords and also property buyers and sellers) of the lettings and property management and estate agents. It will be compulsory by the end of 2014 for all lettings and property management agents to be a member of an approved scheme in order to operate. It is already a legal requirement for estate agents.The scheme is underpinned by two key legislative provisions (Enterprise and Regulatory Reform Act 2013 and Consumers, Estate Agents and Redress Act 2007) and applies to England for lettings and property management and the UK for estate agents. Complaints will be dealt with on three levels: Help and advice for the member to resolve the complaint themselves; formal meditation and facilitation with the parties to agree a binding settlement; formal adjudication and arbitration with a binding award on the member up to £25,000 where appropriate. The Property Redress Scheme can be contacted at www.theprs.co.uk, info@theprs.co.uk, @PropertyRedress and by telephone - 0333 321 9418. My role on the Advisory Council is to offer advice and guidance to the scheme, update the Head of Redress (Ombudsman) on issues that are facing the industry and also to assist and make decisions on appeals from members of the scheme, specifically with regard to their conduct and membership. I will be offering impartial and balanced counsel along with the other Advisory Council members who currently include Tessa Shepperson, Richard Price and Lord Munroe Palmer of Childs Hill.