• Increased brand recognition and customer retention through product knowledge and client development• Experienced in cross selling, leading to a 100% increase in UPT and 20-40% increase in ATV• Demonstrated the ability to navigate sales without compromising customer’s through diverse sales tactics, while exceeding brand’s targets• Utilized Microsoft excel and Revel Systems to manage inventory, daily/monthly sales goals, and data analysis• Oversaw internal and external communications in a timely and effective manner

• Optimized Salesforce to monitor sales data and manage client outreach, resulting in a 50-100% increase for monthly sales goal• Coordinated between 25 clients daily through effective communication skills and thorough engagement. • Built customer retention and brand recognition by demonstrating product knowledge and quality customer service• Worked effectively with the sales and operations team to ensure customer satisfaction while meeting company’s expectations

- Provided excellent customer service, by recommending different styles, answering any questions, helping customers feel confident in their purchases- Demonstrated the ability to multi-task and problem solve in a high traffic environment- Talked about multiple products to customers to increase product knowledge - Promoted other products to increase UPT (units per transaction)- Achieved sales targets provided by the company, every week

- Stocked and replenished sales floor items to help make store look professional at all times- Helped answer customers question and fixed any problems customers were having- Assisted customers with locating particular products, whether it be in store, or online- Provided styling tips to customers when asked