KnowHow helps Restoration & Construction companies eliminate process, project and workmanship inconsistencies across their workforce, and gives management teams back 50% of their time previously spent re-explaining, re-training, micro-managing or on call backs. At KnowHow, we help our clients to overcome today's largest workforce challenges, with a product staff love using whether in the field, on the road, or in the office.

I assumed the role of Estimate Reviewer in 2020 and supported authorization of insurance claims by reviewing and authenticating contractor estimates in Xactimate software. My job duties included, reviewing insurance contracts and preparing reports, while performing other assigned tasks. In addition, I prepared correspondence and documents, scheduled inspections, and resolved discrepancies by collecting and analyzing information. One of my prime responsibilities was to identify labor, material… Show more I assumed the role of Estimate Reviewer in 2020 and supported authorization of insurance claims by reviewing and authenticating contractor estimates in Xactimate software. My job duties included, reviewing insurance contracts and preparing reports, while performing other assigned tasks. In addition, I prepared correspondence and documents, scheduled inspections, and resolved discrepancies by collecting and analyzing information. One of my prime responsibilities was to identify labor, material, and time requirements by studying proposals, blueprints, specifications, and related documents. Lastly, I calculated costs by analyzing labor, material, and time requirements and drafted detailed estimate reports.Assisted closing processes on various damage claims by reviewing proposed renovation costs. Show less

I was appointed as a Daily Claims Adjuster in 2020 and I prepared work to be estimated by gathering proposals, blueprints, specifications, and related documents. I maintained records of pending cases and awarded claims. My duties involved presenting prepared estimates by assembling and displaying numerical and descriptive information. Additionally, I prepared special reports by collecting, analyzing, and summarizing information and trends. Lastly, I participated in the negotiation process to… Show more I was appointed as a Daily Claims Adjuster in 2020 and I prepared work to be estimated by gathering proposals, blueprints, specifications, and related documents. I maintained records of pending cases and awarded claims. My duties involved presenting prepared estimates by assembling and displaying numerical and descriptive information. Additionally, I prepared special reports by collecting, analyzing, and summarizing information and trends. Lastly, I participated in the negotiation process to negotiate and settle claims with claimants.Executed the analysis, verification, and settlement of all incoming claims. Show less

Sales Rep for the Orlando lab as well as the the national restoration sales lead

I was appointed as an Inside CAT Claims Adjuster in 2018 and I used to investigate and determine coverage of loss and adjust all elements of Catastrophe Loss claims across the US. I wrote appraisals for dwelling repairs of routine claims based on information collected from customers and contractors and issued payments to policyholders where possible. My duties involved inspecting property and physical damage, examining claim liability, preparing and processing claim reports, as well as… Show more I was appointed as an Inside CAT Claims Adjuster in 2018 and I used to investigate and determine coverage of loss and adjust all elements of Catastrophe Loss claims across the US. I wrote appraisals for dwelling repairs of routine claims based on information collected from customers and contractors and issued payments to policyholders where possible. My duties involved inspecting property and physical damage, examining claim liability, preparing and processing claim reports, as well as negotiating settlements. Lastly, I coordinated with a number of vendor services such as contractors, emergency repair, cleaning services, and various replacement services as and when required. Appointed as the department liaison in water mitigation decision. Show less

I was appointed as a Mold Manager and Estimator in 2016 and I used to plan, execute, and finalize restoration and reconstruction projects according to strict deadlines and within budget, specializing in residential and commercial properties. I defined project scope, acquired resources and coordinated the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. I also used to draft and submit mold and structure estimates using Xactimate… Show more I was appointed as a Mold Manager and Estimator in 2016 and I used to plan, execute, and finalize restoration and reconstruction projects according to strict deadlines and within budget, specializing in residential and commercial properties. I defined project scope, acquired resources and coordinated the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. I also used to draft and submit mold and structure estimates using Xactimate and Symbility. My duties involved explaining coverage of loss, assisting policyholders with itemization of damages, and facilitating emergency repairs. Inspected and authorized jobs for all major insurance companies in central Florida, managing budgets and billing for all mold jobs.Oversaw large crews to mitigate damage and manage restoration work during natural catastrophes like hurricanes. Show less

I was appointed as an Estimator in 2015 and I used to determine water, mold, and structure damage in Xactimate, working with all major insurance companies in the Orlando area. I obtained and reviewed offers and quotes by subcontractors or vendors while managing crews and overseeing restoration work. My duties involved explaining coverage of loss and building relationships with key vendors/contractors. Lastly, I performed risk analysis and provided consultations as well as price estimates.… Show more I was appointed as an Estimator in 2015 and I used to determine water, mold, and structure damage in Xactimate, working with all major insurance companies in the Orlando area. I obtained and reviewed offers and quotes by subcontractors or vendors while managing crews and overseeing restoration work. My duties involved explaining coverage of loss and building relationships with key vendors/contractors. Lastly, I performed risk analysis and provided consultations as well as price estimates. Displayed technical capabilities and a positive work attitude, resulting in a promotion from the role of Mitigating Tech to Estimator. Show less

Head Junior Varsity Coach and Varsity Assistant Coach