Senior Technical Sales Specialist
Armonk, New York, Ny, Us
19 year IBM veteran providing pre-sales technical assistance and support to IBM customers for the IBM WebSphere Foundation family of products and IBM cloud technologies including Liberty, WebSphere Application Server, WebSphere Application Server ND Intelligent Management, WebSphere eXtreme Scale, WebSphere Application Server and Liberty on Cloud Foundry, IBM Cloud Private with Docker and Kubernetes and IBM Cloud.Enable IBM customers through IBM Proof of Technology classes on the IBM WebSphere Foundation products and IBM cloud technologies including WebSphere Application Server, WebSphere Application Server ND Intelligent Management, WebSphere eXtreme Scale, WebSphere Application Server and WebSphere Application Server Liberty Cloud Foundry, IBM Cloud Private with Docker and Kubernetes and IBM Cloud.Engage with IBM customers to create, maintain and grow my relationship with IBM customers as a trusted technical adviser. Guide customers with product installations, and mentor customer WebSphere Application Server administrators. Assist customers with problem determination and resolution by acting as liaison to IBM support for critical issues. Lead, manage, and participate in customer proof of concept projects and test drives.Collaborate with customers on the design of high-level software architecture and hardware infrastructure for customer projects. Partner with customers to create project plans. Create and present product technical overviews, tutorials, and demonstrations.Create, lead, and collaborate in the creation of technical sales assets including Proof of Technology presentations and labs, technical documentation, and technical sales presentations.Mentor new sales representative and technical sellers. Provide guidance and assistance to new sales representative and technical sellers when creating sales plays, prospecting, and customer communications.