Steven Paulson

Steven Paulson Email and Phone Number

Director of Operations @ Xfernet
los angeles, california, united states
Steven Paulson's Location
Whitehall, Michigan, United States, United States
Steven Paulson's Contact Details

Steven Paulson work email

Steven Paulson phone numbers

About Steven Paulson

My name is Steven Paulson and I am currently operating in the Information Technology (IT) field as their Director of Operations. As the Director of Operations, it is my responsibility to ensure that our Data Center and remote sites are maintained to the highest of standards. Along with that, I am also the lead Project Manager, Compliance Officer, Accounts Receivable Manager, and Human Resources Manager.I have 14 years of experience in the military with expertise in training, leading, and supervising personnel. My strengths are tactical and technical knowledge, adaptability, and attention to detail. I am also very disciplined, dedicated, and determined in accomplishing tasks as they are provided and in a timely manner.As with being in the military, there comes a great sense of pride and dedication and those same qualities have followed me into the transition towards the civilian sector. Whether it is a simple task such as creating a spreadsheet to a major production within the company, all of my effort and time is put towards accomplishing that task in the most expeditious and professional manner. Not only has the military instilled values of discipline, integrity, moral, and ethical decision making but it has provided a wealth of experience that is just waiting to be incorporated into working with a corporation and becoming a successful co-worker along with my seniors and peers.

Steven Paulson's Current Company Details
Xfernet

Xfernet

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Director of Operations
los angeles, california, united states
Website:
xfernet.net
Employees:
11
Steven Paulson Work Experience Details
  • Xfernet
    Director Of Operations
    Xfernet Nov 2015 - Present
    Los Angeles, California
    Oversees client generated service and support requests, ensuring timely delivery and resolution to the customers; reviews support requests on a regular basis and provides constructive feedback to staff as well as make recommendations to management for any possible improvements to processes and procedures; supports the deployment of hardware, software, service, and maintenance of all information technology devices; plans and participates in the research, analysis, selection, and implementation of new tools, technologies, and services; provides guidance and support to team members in resolving customer and internal support issues; manages employee scheduling and payroll and ensures facility is appropriately staffed on a 24-hour basis, 365 days a year; acts as a liaison between senior management and technical staff, appropriately managing information flow for HR, policies and procedures, and other issues; coordinates, compiles, and maintains annual SOC2, PCI-DSS, and HIPAA compliance control measures; ensures that the organization and its employees/clients adhere to the guidelines set forth by compliance standards; furthers the business mindset with the implementation of fully planned and developed projects utilizing various Project Management solutions and systems to achieve success for the organization and clients.
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  • Xfernet
    Network Operations Center Technician
    Xfernet Aug 2014 - Nov 2015
    Network Operations Center technician responsible for: Managing client generated service and support requests, ensuring timely delivery and resolution to the customers; monitors multiple infrastructure technologies; supports the deployment of hardware, software, service, and maintenance of all information technology devices; configures and employs various Windows/Linux server applications; cloud computing technologies based on active storage and virtualization; monitors the physical data center security with CCTV system and enforcement of data center access policies; responsible for monitoring in house servers, network devices, and storage equipment; verifying, troubleshooting, correcting and/or escalating problems detected; participates in the research, analysis, selection, and implementation of new tools, technologies and/or services.
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  • Us Army
    Squadron Targeting Nco
    Us Army Oct 2013 - Jan 2014
    Fort Hood, Texas
    Plans and coordinates fire support for a Cavalry Squadron; requests and controls artillery, mortars and close air support; responsible for the well-being, discipline, counseling, technical, tactical, and physical training of 32 individuals.
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  • Us Army
    Senior Joint Fires Observer Evaluator/Trainer
    Us Army Oct 2013 - Jan 2014
    Fort Hood, Texas
    Responsible for the planning and coordination of current and future training exercises, curriculum, qualification and re-certification of Troop level Joint Fires Observers; ensures that all Troop Commanders have a 100% currency requirement for all 16 individuals, further enhancing unit combat multiplier effectiveness.
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  • Us Army
    Troop Fire Support Nco
    Us Army Nov 2011 - Oct 2013
    Fort Hood, Texas
    Primary assistant to the Fire Support Officer and responsible for his duties in his absence; called for and adjusted indirect fires; advised Troop Commander of employment capabilities of all indirect fire and close air support weapon systems; conducted battle tracking of Platoon forward observers; planned and coordinated all administrative and logistical support; ensured Company Fire Support personnel were fully deployable and self-reliant; responsible for the care, counseling, and training of 6 individuals.
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  • Us Army
    Troop Fire Support Nco
    Us Army Jan 2009 - Nov 2011
    Schofield Barracks, Hawaii
    Operated as the Brigade Liaison for the Company Intelligence, Surveillance, and Targeting cell for over 60 personal security detachment missions while deployed in support of Operation Iraqi Freedom by providing time sensitive and critical battlefield intelligence for combat patrols which greatly enhanced survivability with zero casualties.Served as the senior Staff Sergeant in a forward deployed unit and responsible for the well-being, discipline, counseling, technical, tactical, and physical training of 15 individuals with each service member increasing their physical fitness test score by 20% and achieving a 100% pass rate.While holding the rank of Sergeant, was selected over 6 Staff Sergeants to serve as the Headquarters Platoon Sergeant and responsible for the well-being, discipline, counseling, technical, tactical, and physical training of 21 individuals.Served as a Rear Detachment Squad Leader for a forward deployed 697 Soldier Battalion; responsible for Soldier readiness consistent with the Individual Readiness Training and deployment validation for over 40 individuals.
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  • Us Army
    Company Forward Observer
    Us Army Jul 2000 - 2009
    Fort Stewart, Georgia
    Served in forward deployed units in support of Operation Iraqi Freedom as the primary gunner for the First Sergeant and responsible for operational and situational awareness; oversaw the safety of 9 individuals while conducting over 150 combat patrols; executed over 50 successful illumination fire missions totaling over 200 rounds in support of covert observation posts; performed over 600 successful hours as the Tactical Operations Center NCO; trained 8 individuals in critical combat skills both inside and outside their MOS.
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Steven Paulson Skills

Network Administration Leadership Program Management Troubleshooting Security Military Microsoft Office Training Operational Planning Intelligence Organizational Leadership Communication Security Clearance Networking Combat Computer Network Operations Army Human Resources Organized Multi Tasker Oral And Written Communication Skills Positive Discipline Professional Experience Military Experience Analytical Skills Information Assurance Weapons Linux System Administration Microsoft Office 2013 Windows Vista Windows 7 High Organizational Skills Critical Thinking Active Dod Secret Clearance Technically Competent Highly Motivated Self Starter Adaptability Equal Opportunities Ms Dos Windows Xp Pro Windows 8.1 Google Chrome Comptia A+ Essentials Ccna Comptia Security+ Comptia Network+ Ccent Juniper Jncia

Steven Paulson Education Details

Frequently Asked Questions about Steven Paulson

What company does Steven Paulson work for?

Steven Paulson works for Xfernet

What is Steven Paulson's role at the current company?

Steven Paulson's current role is Director of Operations.

What is Steven Paulson's email address?

Steven Paulson's email address is st****@****ail.com

What is Steven Paulson's direct phone number?

Steven Paulson's direct phone number is (855) 933*****

What schools did Steven Paulson attend?

Steven Paulson attended Keller Graduate School Of Management Of Devry University, Devry University, Westwood College-Los Angeles, Centennial High.

What are some of Steven Paulson's interests?

Steven Paulson has interest in Snowboarding, Tattoos, Education, Environment, Animal Welfare, Medical Science And Technology, Arts And Culture, Science And Technology, Computer Software And Hardware, Graphic Arts.

What skills is Steven Paulson known for?

Steven Paulson has skills like Network Administration, Leadership, Program Management, Troubleshooting, Security, Military, Microsoft Office, Training, Operational Planning, Intelligence, Organizational Leadership, Communication.

Who are Steven Paulson's colleagues?

Steven Paulson's colleagues are Johnny Adame, Joseph Mark Mabutol, Cole Evans.

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