Paul Spina Email & Phone Number

New York, New York, United States

Help build out, maintain, and troubleshoot our expanding infrastructure. Manage and monitor all installed systems and infrastructure, Install, configure, test and maintain operating systems, application software and system management tools, Maintain security, backup, and redundancy strategies, Provide 2nd and 3rd level support and work with vendors and other IT personnel for problem resolution.Knowledge of the following:ZertoHPE SynergyNimbleRubrikVeeam Backup for Office365NetwrixStealthBitsBrocade and Cisco SAN SwitchesEMC IsilonEMC VNXEMC NetworkerEMC Recover pointVMware (5.1, 6.0 and 7.0)VMware SRMExchange 2010 & Exchange OnlineOffice 365YammerTeamsAzure ADWindows 10Windows Server 2008R2, Windows Server 2012R2 and Window Server 2016HP Blades and c7000 Chassis

Help build out, maintain, and troubleshoot our expanding infrastructure. Manage and monitor all installed systems and infrastructure, Install, configure, test and maintain operating systems, application software and system management tools, Maintain security, backup, and redundancy strategies, Provide 2nd and 3rd level support and work with vendors and other IT personnel for problem resolution. Knowledge of the following:RubrikVeeam Backup for Office365NetwrixBrocade and Cisco SAN SwitchesEMC IsilonEMC VNXEMC NetworkerEMC Recover point VMware (5.1 and 6.0)VMware SRMExchange 2010 & Exchange OnlineOffice 365YammerAzure ADWindows 10Windows Server 2008R2 and Windows Server 2012R2HP Blades and Chassis

Greater New York City Area

ZCM/Casper • Package and deploy applications• Level 2 desktop issuesExchange Admin• New mailboxes• Level 2 user issues, permissions, etc• Bounce back troubleshooting (reading header information to see origin of NDR)• Distribution group issuesBackup Admin• Resolve issues and then restart failed backups• Backup tape rotation to Iron Mountain• Restores

Greater New York City Area

• Setup, configured and mange Spiceworks ticket system• Creating new users and groups in Active Directory• Creating new shared mailboxes, calendars and rooms in exchange and giving full access rights• Responsible for creating and managing packages in Novell Zenworks• Setting up users to connect to exchange on mobile devices (Apple, Android, Windows) with Maas360 • Managed the techs for our PC rollout and created their scripts and assignments• Mange Konica Minolta Bizhub and Scan path software, along with Nuance eCopy• Day to Day help desk issues• Experience with Hightail, Central Desktop, Signiant and Salesforce

Greater New York City Area

• Responsible for user moves and new user setup's• PC imaging and deployment• Experience with Novell ConsoleOne to create and manage user accounts, shared folders, and FTP accounts.• Answering phones and emails trouble shooting Hardware, Basic Networking and Software which includes Windows 7, Microsoft office 2010, Outlook, Nuance PDF Professional 6, and Adobe Acrobat 9.• Creating and managing users on Blackberry Enterprise Server.• Back up, wiping and configuring Blackberry's, as well as setting up new Blackberry's.• Changing and ordering toner for HP printers.• Setting up and configuring conference room computers and also supporting them and the Creston AV• Mange tickets in Service now

Greater New York City Area

Sesame Workshop 1/10/11 – 1/21/11 • Assisted in the moving of users to a temporary location. • Took down Access Points and swept floors for left over equipment.• Deployed Avaya phones.• Lead technician for Key systems and was responsible for recording and handing in the time sheets for Key Systems technician’sSesame Workshop 9/13/10 – 10/8/10• PC hardware refresh/deployment• Uploaded and wiped PC’s • Boxed up the old equipment for shipment back to the vender • Worked with HP 8100 Tower, 6450B Notebook and docking station and Local HP Laser jet PrintersGoldman Sachs 11/09 – 5/10• Set-up/takedown test locations• Deploy Cisco phones• Hardware Troubleshooting• PC cloning• Setting up Multiple PC and Monitor Locations• Inventory and Organize equipment• Scanned and Logged equipment• Swept Floors of left over equipment from moves• Sorted and Tested equipment

Greater New York City Area

Worked with the network engineer to trace and label network connections.Worked on various other things they need me to do