Paul Rock Email & Phone Number

Washington Dc-Baltimore Area

Dulles, Virginia, United States

Dulles, Virginia, United States

Washington D.C. Metro Area

What was AOL, was then Oath, is now Verizon Media. Still working on Mail platforms, Internet Standards for Mail (ARF, ARC, MTA-STS, TLS-Reporting, DMARC, etc), Anti-Spam systems, and new services for what is now the Verizon Media group.

Washington D.C. Metro Area

Technical Lead for AOL Mail's anti-abuse systems and their migration to the new Oath platform. Worked on migration of AOL Mail services to Oath, implementation of GDPR for AOL Mail and AOL Anti-Spam systems, and development of new mail systems and platforms for Oath's new mail back end.

Washington D.C. Metro Area

Technical Lead responsible for various anti-abuse systems and applications covering AOL Mail.Research various spam and abuse trends and attacks against AOL Mail and work within our team and in concert with other operations and development groups to mitigate these threats.Work with other team members to investigate new tools and technologies for use by the team to find more effective and efficient ways to research and combat abuse.Help manage several large scale messaging and anti-abuse subsystems that are part of AOL’s primary customer email service.Help drive budget and benchmarking projects for old and new subsystems to help drive down costs and increase their availability and scalability.

Washington D.C. Metro Area

Technical Lead responsible for various anti-abuse systems and applications covering AOL Mail.Research various spam and abuse trends and attacks against AOL Mail and work within our team and in concert with other operations and development groups to mitigate these threats.Work with other team members to investigate new tools and technologies for use by the team to find more effective and efficient ways to research and combat abuse.Help manage several large scale messaging and anti-abuse subsystems that are part of AOL’s primary customer email service.Help drive budget and benchmarking projects for old and new subsystems to help drive down costs and increase their availability and scalability.

Washington D.C. Metro Area

Worked on the migration of various critical AOL subsystems off of the legacy Stratus systems to Unix based platforms or newer Stratus hardware as AOL’s rapid expansion outgrew the capacity available on the legacy Stratus hardware. Maintained AOL’s deployment of Stratus Continuum and Atlantic Stratus Mainframes and all applications deployed on these servers.

Washington D.C. Metro Area

Assist in the 24/7 monitoring and maintenance of AOL’s systems.Built tools and procedures for the NOC’s Stratus support desk that improved our ability to monitor the various systems and to allow the NOC to do minimal to no impact installation of new code – this allowed the NOC to takeover overnight installation and deployment of new code, freeing up the operations group for other tasks.

Washington D.C. Metro Area

Assist in the 24/7 monitoring and maintenance of AOL’s systems.

Answered phone, chat, and email support questions from AOL customers and other CST’s pertaining to the AOL client software on various platforms as well as general support questions about the Internet and various internet services.