Total Organizational Improvement Consultant and Educator with the following accomplishments: High Profile Roles: Invited by 18 national governments (often directly by the country's leader) to improve private/public sector performance to world-class. Worked 8 years directly with gurus Drs. Deming, Feigenbaum, and Juran. Consulting Experience: Hundreds of assessments and/or improvement projects with leading organizations from in 30+ countries. Educator: Faculty member or trainer/lecturer with 17 universities in the United States (3), the Middle East (4), Asia (7), Eurasia (1), Australasia (1), and South America (1). Conducted hundreds of training sessions and seminars including Dr. Deming authorizing me to conduct his most popular seminar within Ford and with thousands of Ford's suppliers.Automotive (Ford): Responsible for supplier (10,000+) development and certification; warranty, new product development and launch, reliability, emissions control, and critical problem resolution.Baldrige National Quality Award: Founding 1988 Board of Examiners member. Served as Senior Examiner in 3 decades. Participated in launching several national business excellence and innovation award programs in Europe, Asia, Australasia, and the United States. Also participated in many international programs as a judge, trainer, or national evaluator. Have assessed more than 80 national award winners worldwide.Core Competence: Identifying high priority improvement opportunities and facilitating achievement of unsurpassed organizational improvement in the fastest and least resource intensive manner by upgrading/replacing, integrating, gaining acceptance, and effectively implementing and sustaining critical key processes and systems.
Total Quality Inc
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President And CeoTotal Quality IncBellevue, Wa, Us
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President & CeoTotal Quality Inc 1991 - PresentWorking directly with Dr. Edwards Deming and the management and operational systems engineering consulting experieicne gained from working for Dr. Armand Feigenbaum, and roles in the Baldrige National Quality Award led me to start Total Quality Inc. in 1991. TQI has provided Baldrige and integrated total excellence systems services including assessment, training, best practice process models, and implementation to a wide array of organizations including presidents and prime ministers of five countries, top public sector organizations (e.g., NASA, Dubai Chamber of Commerce, PTT PLC Thailand, US Dept. of Energy, NZ Ministry of Commerce, FTPI Thailand, PT TELKOM Indonesia), private sector (e.g., IBM Xerox Europe, Tata, FPHC Philippines, American Express, Telecom Malaysia, 3M, Pirelli (Italy and Brasil), education organizations (e.g., University Technologi Mara Malaysia, US Army Management Staff College, Universitas Pelita Harapan Indonesia, Global Indian International School, Bahrain Polytechmic) and health care (e.g., Premier Inc, SSH Saudi Arabia, Mayo Clinic, APHM Malaysia, Bronson Healthcare) in more than 30 countries.
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Corporate Director Of QualityPaccar (Peterbilt, Kenworth) 1986 - 1991Hired by Charles (Chuck) Pigott to introduce, gain acceptance and implement the Paccar Integrated Quality System (PIQS) and to found the Paccar Supplier Quality Department. I was honored to become the first Corporate Director of Quality at Paccar which has an unequaled quality history over several generations.PACCAR is best known for its Peterbilt, Kenworth and DAF (Europe) medium and heavy duty trucks.
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Quality Management Systems ConsultantGeneral Systems Company 1981 - 1986Worked for Dr. Armand Feigenbaum who I hold in the highest esteem of the quality gurus I have worked with or for - including Dr. Edwards Deming.
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Manager Warranty, Reliability And Supplier QualityFord Motor Company 1968 - 1981Ford was a great organization to learn and contribute in various ways to product and organizational improvement including the quality systems of 10,000 supplier locations.Being assigned by Ford to be the first person to work directly with Dr. Edwards Deming and being authorized by Dr. Deming to conduct his own popular seminar within Ford and to Ford Suppliers culminated my wonderful years at Ford. Ironiclly, these events also gave me the courage to act on my desire to become a consultant which would lead me to leave and work for Dr. Armand Feigenbaum.
Paul Steel Education Details
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Management Sciences And Quantitative Methods -
Business Management -
Industrial Engineering
Frequently Asked Questions about Paul Steel
What company does Paul Steel work for?
Paul Steel works for Total Quality Inc
What is Paul Steel's role at the current company?
Paul Steel's current role is President and CEO.
What schools did Paul Steel attend?
Paul Steel attended Penn State University, Central Michigan University, Penn State University.
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