Paul Steinbruner Email & Phone Number

Los Angeles, Ca, Us

Orange County, California Area

Irvine, California

Responsible for the in-store training of Infiniti’s West Region retailers through effective in-person presentations Delivers comprehensive, personalized and engaging product and sales process training to 50+ West Region Infiniti retailers, which has resulted in an increase in vehicle sales and customer satisfactionResponsible for providing in-store training during new model launches using pre-production unitsCommunicates in-depth vehicle features, attributes, and selling points as well as sales and service processes and best practices to retail sales and service consultantsMaintains a thorough understanding of all Infiniti’s and its competitor’s products, technologies, packages and technical specifications with the ability to effectively communicate information to others Plays an active role in the development and refinement of training tools and curriculum Leverages expertise to recommend, schedule and deliver relevant training to assigned dealers and provide specific, task-related feedback and coaching to sales and service consultantsCoordinates and manages weekly travel schedule, budget, reservations and expense recognition

Irvine, Ca

Trained and supported Infiniti’s West Coast retailers through effective in-person presentationsConducted in person sales and process training to 40+ retailers - responsibilities similar to the Senior Trainer position

Irvine, Ca

Contributed to the overall operations of the Infiniti West RegionSupported a cross-functional collaboration between the Regional Vice President, Sales Operations, Marketing, Parts & Service, Distribution and Market Representation staff managers of the Infiniti West Region Assisted in the creation and administration of regional C&I tactical programs and dealer incentive trips which resulted in the highest achievement of new car sales objectives of any region in the country for fiscal year 2012 Oversaw the ordering and management of the $100,000+ budget for the region’s fleet of pool vehiclesDeveloped, analyzed and maintained sales and marketing reports utilized by Infiniti’s national & regional officesProduced detailed, effective and creative PowerPoints which were presented to dealer principals and company executives Designed team building activities including golf, sailing, banquets, etc. to promote organizational synergy

Irvine, Ca

Provided outstanding customer service within Mazda’s customer assistance centerCoordinated communication between customers, dealers and Mazda employeesChosen as the product/technical contact for the customer assistance center Assigned special projects pertaining to MNAO executives and other high-visibility casesVolunteered at auto shows and other public relations/marketing events

Irvine, Ca

Sales and Marketing Summer Intern at Volvo Cars of North America Western Regional OfficeAttended high-level marketing, sales and product planning meetingsStudied and helped create product line comparisons and market positioning reportsAcquired an understanding of dealership operation through interaction and visits

San Diego, Ca

Worked with the marketing team to develop effective marketing strategy and tactics Analyzed demographics/sale trends and developed strategies for our recently updated websiteWrote, edited and approved marketing collateral including product packaging, manuals, sales sheets, print advertisements and e-commerce product descriptionsAssisted sales operations by creating market research reports and product information sheets Contributed to the planning and preparation of company exhibits at major trade shows

San Diego, Ca

Operated various high end valet accounts in downtown San DiegoAttained the opener position for the premiere account, Morton’s Steak HouseOperated a variety of automobiles with a flawless track recordProvided outstanding customer service in assisting both customers and clients

San Diego, Ca

Taught children how to surf during the summer throughout San Diego

San Jose, Ca

Assisted the Vice President of the Technology Standards Office at Sony ElectronicsDeveloped a PowerPoint module to familiarize Sony employees about the importance of technology standardsAcquired excellent organizational skills by categorizing inventory, files and contacts Updated technical documents pertaining to the Technology Standards Office (TSO)Acted as a liaison between other TSO branches around the country as well as Japan

Bachelor'S Degree, Communication: Specialization In Media Studies - Minor In Marketing, 3.48

Activities and Societies: Golden Key Honor Society Member, AD Club, American Marketing Association• Developed a solid theoretical base.

Study Abroad, Communication, Marketing

• Ability to solve problems and adapt to an unfamiliar environment • Strengthening of cross-cultural communication skills • Traveled.