Oversee and manage all operations including website development, SEO management and marketing.

Oversee all front office management – all accounting, personnel management, bill payments, accounts receivable, collections, customer invoicing, collections and budgeting.✰ Notable Achievements ✰💲 Eliminated back-log and error-ridden accounting structure. Cleaned up all accounting files utilizing QuickBooks within three months, and saved more than $10K of potential costs with outside financial support.💲 Created electronic filing system on central server, replacing manual filing system in disarray, and allowing access to all company documents immediately.💲 Replaced unproductive and unreliable personnel, eliminating the need for the owner to intervene.💲 Worked with the State to obtain a reclassification of the company’s unemployment insurance code, saving the company more than $5,000 per quarter.💲 Found, billed and collected tens of thousands of dollars that was previously ignored and hadn’t been received.

Solely manage all accounting, bill payments, accounts receivable, collections, customer invoicing and budgeting for a 30+ million-dollar company with over 350 employees and multiple locations in four states.✰ Notable Achievements ✰💲 Completely cleaned up books and errors in the company going back 10+ years💲 Created custom built budgeting and P&Ls by location which had never been done in the company’s history💲 Implemented changes using centralized purchasing program and corporate credit card program which prevented fraud and saved the company over $100,000 per year💲 Collected over $300,000 in accounts receivable open longer than 90 days prior to my arrival💲 Identified an excessive expense with the company’s fuel card program and converted it to a rebate program, saving the company about $24,000 per year immediately

Responsible for management of 9 stores in Colorado and 4 in Wyoming, including the corporate headquarters - all accounting, personnel management, hiring/staffing, bill payments, accounts receivable, collections, customer invoicing and budgeting.✰ Notable Achievements ✰💲 Separated all stores into classes to provide owners with store by store financials, which had never been done before and allowed us to identify, improve or close underperforming stores; doing this alone immediately saved the company approximately $130,000 a year in net profits💲 Established and implemented a “true” business phone system; before I arrived phones were only ringing and going to a general voicemail, similar to a home phone set up; for about the same cost, I created and implemented a business phone system with menu prompts, professional hold music, hours of operations, and a “cookie cutter” template that could be implemented quickly and easily in any store💲 Identified and implemented a new software system to allow for a more flexible business model💲 Re-designed company website, creating approximately as much revenue as one store ($33,000+ per month)💲 Created an electronic filing system on a central server that previously was numerous boxes of papers; replaced manual filing system in disarray, allowing instant access to all company documents in PDF format💲 Fixed computer network not functioning properly prior to my arrival💲 Cleaned up and simplified the chart of accounts to make accounting more functional and efficient💲 Cleaned up all personnel files which were not in compliance

Manage all accounting and personnel management for office operations. Oversee payroll, accounts receivable, accounts payable, collections, hiring, HR, and more.✰ Notable Achievements ✰💲 Able to reduce company’s aged receivables (those greater than 60 and 90 days past due) from over $500,000 when I arrived to less than $50,000💲 Established and implemented a phone system to establish a “mini call center” which allowed the business to have all calls recorded and extensive agent reporting💲 Created an electronic filing system on a central server that previously was numerous boxes of papers; replaced manual filing system in disarray, allowing immediate and instant access to all company documents in PDF format💲 Fixed computer network not functioning properly prior to my arrival💲 Cleaned up and simplified the chart of accounts to make accounting more functional and efficient💲 Cleaned up all personnel files which were not in compliance💲 Hired numerous drivers and office personnel to help the company increase volume/revenues

As a QB Pro Advisor, and I have been working with small businesses helping them to clean up and maintain their QuickBooks accounting for several years. This would include things like:💲 cleaning up the chart of accounts structure💲 making sure the P&L & balance sheets show correctly according to accounting standards💲 reconciling all bank accounts💲 ensuring the QB file is "clean" and organizedMy focus is to help ensure that one of the most important aspects of any company's existence (the accounting) is organized and simplified as much as possible. It's critical that QuickBooks is set up correctly and maintained correctly, which is where I come in.

I started with Warranty America from the beginning, serving as Operations Manager /Controller. I processed all incoming & outgoing monies, reconciled all bank accounts, oversaw all aspects of office management in every department, oversaw all regulatory state requirements, resolved all legal/state/customer complaints, managed all company accounting through Quickbooks, and more.✰ Notable Achievements ✰💲 Automated all accounting functions within one week after acceptance of CFO / Operations Management position. Replaced all manual processes entered in ledgers and implemented QuickBooks. Saved $100K annually and provided more accurate reporting.💲 Grew company into multi-million dollar fully functioning service contract claims administration company with a staff of more than 35 professionals and a revenue stream of $100K annually to more than $24M annually.💲 Set up call center to address customer questions in accelerated growth mode. Hired multiple customer service representatives, reducing customer contact from 20 minutes to less than five minutes and increasing productivity. 💲 Established team management process where there was a lack of organization with management groups. Streamlined processes where team leaders and supervisors in each department were accountable, realizing increased organization across all business units.💲 Established relationship with BBB and implemented new tracking system to identify customer complaints. Obtained membership and achieved and maintained A+ rating in less than one year with less than 1% complaints.💲 Restructured payroll and removed a policy for regular annual salary increases. Replaced this with a bonus program tied to company profits and performance saving the organization more than $10K annually.💲 Retained staff by establishing an open-door policy with semi-annual reviews. Succeeded in finding, hiring and developing highly productive loyal staff with extremely low turnover.