Paul Strike Email & Phone Number

New York, Ny, Us

Los Angeles, Ca, Us

New York, New York, Us

⇢ Led the design strategy and digital client vision across a global, multi-platform wealth management portfolio, delivering experience consistency and continuity across web, mobile, and desktop applications.⇢ Reimagined the digital client onboarding experience driving a 150% increase in new client acquisitions and a 79% increase in overall user satisfaction - promoting a seamless cross-platform design focused on engagement and adoption.⇢ Mentored and developed cross-functional design team, improving agility and overall quality of deliverable across multiple business units and product groups - directly focused on cohesive partner relationships, co-creation and collaboration.⇢ Introduced first cross-device mobile design system to the organization for consistency and continuity of experience. Improving efficiencies and application productivity at scale.

Newark, New Jersey, Us

⇢ Developed and elevated a cross-functional team of designers and researchers infusing Human-Centered Design into the company's global culture, transforming Prudential’s multi-platform digital consumer experience across multiple business verticals.⇢ Delivered a best-in-class mobile strategy boosting user engagement for the investment and retirement native app by 187%, increasing star ratings from 1.5 to a 4.6 star status.⇢ Designed new training material and team performance frameworks focused on high density talent, promoting behavioral growth at scale through a more diverse digital-centric skillset across the organization.⇢ Transformed the PGIM digital media platform, resulting in a 49% increase in cross-affiliated traffic, from more than 900,000 visitors in first 6 months post launch.

⇢ Co-founded the Human-Centered Design consultancy to help transform Healthcare, Medical Innovation, Pharma and Life Science organizations with their journey of transformation, user experience, research, and product design.⇢ Partnering with clients around the globe, guiding teams through complex design challenges, driving internal team development, operational efficiencies, product design, service design and end-to-end experience excellence.⇢ Shaped and executed multiple, forward-thinking product design visions for clients across complex digital ecosystems. Creating a positive impact across organizational cultures through the application of influential design and system thinking methodologies.

Melbourne, Victoria, Au

⇢ Served as APAC Head of User Experience and Customer Data at ANZ Banking Group, spearheading the design transformation of the super-regional consumer experience, increasing new deposit, account and credit card activations by more than 20% resulting in a monthly call centre reduction of more than 36,000. ⇢ Responsible for the growth and ongoing development of the ANZ multi-regional design capability, consisting of 350+ full-stack design specialists, ultimately accountable for designing omni-channel digital product solutions. ⇢ Increased 2013-2014 annual end-to-end consumer experience satisfaction score by more than 85%.⇢ Reimagined design thinking processes, omni-channel product design strategies, product roadmaps, KPI and OKR frameworks. ⇢ Awarded best new innovation product and service for the bank’s Retirement and Investment Superannuation product 2013-2014.

Sydney, Nsw, Au

⇢ Head of Design and Research for Australia’s largest media and communications company. ⇢ Led cross-functional, design capability of 150+ design and development specialists that drove performance and quality of all media products and services across an extensive digital portfolio.⇢ Created an organizational culture in favor of collaboration, innovation and connected customer experiences.

Richmond, Victoria, Au

Associate Degree / College Diploma, Design And Applied Arts

Certificate Iv, Design And Applied Arts

Bachelor Of Applied Science - Basc