Head Of Financial Service Operations
Sep 2018 - May 2023
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Paul Suffield Email & Phone Number
Highly Experienced Head of Collections, Operations, Recoveries, Customer service, CX and Contact centre. Significant large business transformation experience in Financial Services and the Retail Industry.
1 work email found
@studio.co.uk
LinkedIn matched
4 data sources
Profile completeness 86%
Role
Highly Experienced Head of Collections, Operations, Recoveries, Customer service, CX and Contact centre. Significant large business transformation experience in Financial Services and the Retail Industry.
Location
Greater Liverpool Area, United Kingdom, United Kingdom
Who is Paul Suffield? Overview
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Quick answer
Paul Suffield is listed as Highly Experienced Head of Collections, Operations, Recoveries, Customer service, CX and Contact centre. Significant large business transformation experience in Financial Services and the Retail Industry. based in Greater Liverpool Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at studio.co.uk and a matched LinkedIn profile for Paul Suffield.
Paul Suffield previously worked as Head of Financial Service Operations at Studio Retail Limited and Transformation Consultant Contract at Castle Trust Bank / Omni Capital Retail Finance. Paul Suffield studied at Cardinal Allen Grammar School.
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Email format at studio.co.uk
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{first}.{last}@studio.co.uk
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Profile bio
About Paul Suffield
Experienced Financial Services professional with a demonstrated history of working in the Financial Services and Retail industry. • Over 25 years Director and Senior Manager experience within the Debt Collection, Customer Service and Enforcement Industry specialising in the Financial services, Telecommunications, Debt Purchase, Utility and both Central and Local Government Sectors.• Highly experienced Board Director responsible for Strategic and Operational performance in a highly regulated industry including FCA authorisation and SMCR responsibility. • Exceptional record for building and growing businesses and Strategic Development involving significant performance and profit enhancement.• Extensive experience of Blue Chip Client and Local and Central Government Client relationship management, business development and interaction which include some of the world’s largest organisations.• A commercially astute, outstanding communicator and influencer at all levels with the ability to achieve sustainable long-term business success.• Highly skilled in executing major contracts and ensuring quality service delivery through effective project, people and supplier management
Listed skills include Debt Settlement, Debt Management, Call Centers, Credit, and 21 others.
6 roles
Paul Suffield work experience
A career timeline built from the work history available for this profile.
Transformation Consultant Contract
Castle Trust Bank / Omni Capital Retail Finance
- This was in interim role for 6 months and extended to 10 months. Omni Capital specialises in “Point of Sale” prime and sub-prime finance and is part of Castle Trust Bank. I undertook a transformation role to enable the.
- Undertaking a full process review to identify and create a robust fit for purpose process from front end underwriting through to back-office operations, administration and debt sale.
- Responsible for the recruitment, induction, and training of 100 Staff in the new location,
- Working with staff who are under notice of redundancy to ensure process and procedures are fully documented.
- Working with internal stakeholders and external suppliers to ensure technology is fit for purpose and is suitable for the digital possessing and strategies which will be embedded into the business.
Nov 2017 - Aug 2018
Director Of Collections
Ardent Credit Services Limited
Apr 2016 - Jun 2017
Head Of Business Development
Nov 2015 - Apr 2016
Collections Director
Sep 2008 - Jun 2015
Head Of Operations
Wescot Credit Services
Oct 2001 - Sep 2008
1 education record
Paul Suffield education
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Cardinal Allen Grammar School
FAQ
Frequently asked questions about Paul Suffield
Quick answers generated from the profile data available on this page.
What is Paul Suffield's role at their current company?
Paul Suffield is listed as Highly Experienced Head of Collections, Operations, Recoveries, Customer service, CX and Contact centre. Significant large business transformation experience in Financial Services and the Retail Industry..
What is Paul Suffield's email address?
AeroLeads has found 1 work email signal at @studio.co.uk for Paul Suffield.
Where is Paul Suffield based?
Paul Suffield is based in Greater Liverpool Area, United Kingdom, United Kingdom.
What companies has Paul Suffield worked for?
Paul Suffield has worked for Studio Retail Limited, Castle Trust Bank / Omni Capital Retail Finance, Ardent Credit Services Limited, Daniels Silverman Limited, and Rossendales Limited.
How can I contact Paul Suffield?
You can use AeroLeads to view verified contact signals for Paul Suffield, including work email, phone, and LinkedIn data when available.
What schools did Paul Suffield attend?
Paul Suffield studied at Cardinal Allen Grammar School.
What skills is Paul Suffield known for?
Paul Suffield is listed with skills including Debt Settlement, Debt Management, Call Centers, Credit, Credit Risk, Credit Management, Risk Management, and Credit Cards.
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