Inside Solutions Architect - Data Center
Current- Presales consulting and quote building utilizing Dell’s MyQuotes Tool.- Deal registrations with Dell’s and VMware’s Partner Central.- Working with customers on assessing their business needs.- Work closely with the Vendor Field resources and Distributor for pricing.- Assist outside sales team in executing and achieving their territory and market business plans.- Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc...- Prepare basic designs based on plan review and specifications; develop an accurate bill of materials.- Extensive interaction with customers, partners and team via phone and email.- Travel as needed with outside Sales Team to support presentation and trade show activities.- Maintain expert level of product knowledge and application.- Listen, understand and convey customer requirements.- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.- Maintain professional business relationships with target or assigned accounts.- Provide status of ongoing projects and future projects.- Identify and communicate customer's needs and sales opportunities to help future growth.
