Paul Swartz Email & Phone Number

North Andover, Ma, Us

Boston, Massachusetts, United States

Responsibilities:I manage a senior team of remote Business Managers overseeing top national and regional travel agencies across the East Coast of the United States, stretching from Portland, Maine to Miami, Florida. I facilitate training, mentoring, coaching, and the transition of the corporate sales team into agency management roles. I administer control over the implementation of American Airlines' New Distribution Capabilities (NDC) technology within the agency community on the East Coast.Key Accomplishments:• Appointed to spearhead new Eastern Retailing team following substantial downsizing of Global Sales department, while successfully navigating transition from corporate sales to agency sales, now referred to as Retailing.• Drove revenue generation of more than $700M by leading team responsible for managing and nurturing relationships with over 55 selected agencies.

Boston, Ma

Responsibilities:I played a pivotal role in coaching, mentoring, and motivating the team to promote a diverse portfolio of American Airlines programs to corporate clients. I fostered robust relationships with customers and influential industry contacts, thereby bolstering revenue growth and enhancing American Airlines' presence in the community.Key Accomplishments:• Steered largest regional corporate sales team within American Airlines Global Sales, comprising 11 senior Account Managers dedicated to corporate accounts headquartered in New England, Upstate New York, and Mid-Atlantic regions.• Directed management of portfolio exceeding 175 accounts, resulting in remarkable revenue generation of $750M.

Boston, Massachusetts, United States

Responsibilities:I supervised a senior sales team of Account Managers, focusing on corporate accounts in the Greater Washington and New England regions. I led team coaching, mentoring, and motivation efforts to promote a wide array of American Airlines programs to corporate clients. I cultivated strong relationships with customers and key industry contacts, resulting in increased revenue growth and enhanced American Airlines' presence within the community.Key Accomplishments:• Delegated essential Subject Matter Expert (SME) roles to each team member, cultivating in-house expertise and boosting confidence in individual abilities.• Achieved revenue generation of $600M by overseeing BOS and WAS corporate sales team in managing 100+ accounts.• Orchestrated quarterly regional meetings and conducted weekly sales calls to maintain focus on pertinent information.

Boston, Ma

Responsibilities:I implemented data-driven strategies and utilized modern sales technologies to optimize lead generation, customer relationship management, and sales performance. I collaborated with cross-functional teams to develop and execute innovative sales and marketing campaigns. Additionally, I provided guidance and mentorship to the sales team to ensure they consistently met and exceeded sales targets.Key Accomplishments:• Led team of 6 Account Managers in covering top agency and corporate accounts in New England region, resulting in generating over $500M in revenue. • Achieved annual revenue growth of 10% and consistently added new accounts each year.

Boston, Ma

Responsibilities:I developed and executed a corporate loyalty strategy tailored for small to mid-market businesses in North America. I also played a key role in designing and implementing American Airlines' Innovators Initiative, which aimed at fostering brand loyalty among early-stage high-growth companies. To achieve enrollment of small and mid-sized enterprise (SME) businesses in corporate programs, I utilized a combination of direct marketing, cold calling, and strategic corporate partnerships, surpassing flown revenue targets. While based in Boston, I reported to the Sales Strategy team at headquarters in Fort Worth. Additionally, I managed and maintained more than 10 major sponsorship agreements and conducted 30 cold sales calls per day, delivering group and individual presentations in the field.Key Accomplishments:• Negotiated and executed strategic partnership agreements with prominent national accelerators, media publications, and business trade groups across US, including Techstars, MassChallenge, Tech.Co, TechDay, and Opal Family Office Forums.• Cultivated enduring relationships with entrepreneurs, venture capitalists, incubators, and accelerators, strategically networking to advance and promote American Airlines' Innovators Initiative.• Provided valuable support to selected startups and small businesses by offering travel grants, marketing resources, and facilitating connections with various departments within American Airlines.• Promoted American Airlines' Business Extra, Airpass, and Innovators Initiative through participation in numerous panel discussions, speaking engagements, and trade shows across country.• Individually contributed to acquisition of over 700 new accounts and generated more than $4M in flown revenue in 2016.• Led Innovators Initiative in yielding over 993 new accounts and generating $13.7M in flown revenue in 2016.

Boston

Responsible for identifying, prospecting and selling new corporate business in New England and Canada for American Airlines. Prospected and focused on companies with no existing American Airlines relationship. Also, responsible for establishing and developing key sponsorships within New England and Canada, such as, MassChallenge, SBANE and Toronto Board of Trade.Prior Experience:Business Development Manager | New England Region, American Airlines – Boston, MAGlobal Account Manager, Fusion Trade, Inc. – Andover, MA Partner, Stonecroft Properties LLS – Westwood, MA General Manager, North American Sales | Sales Manager, Manufacturing Division, Converge Inc. – Peabody, MA Sales Manager | Manufacturing Division, NECX.COM LLC – Subsidiary of VerticalNet, Inc. – Peabody, MA Sales Manager | Group Leader | Senior Sales Representative, Real World Electronics Inc. – Andover, MA Financial Consultant, Smith Barney Inc. – Boston, MA Account Executive, Dean Witter Reynolds Inc. – Boston, MA

B.A., Economics And History

Activities and Societies: Soccer, Hockey, and Track, President of Delta Kappa Epsilon fraternity

Economics