Paul Swift Email & Phone Number

Princes Risborough, London And Bristol

• Day to day management of clients (initial enquiries, quotes/tendering, review of legal appointments, allocation of work, project management, client meetings/liaison, invoicing and debt collection)
• Business Development and Marketing including representing the company and networking events, exhibitions and conferences
• Responsible for the operational management of the company
• Implemented new office management software system
• Implemented and continued management of the companies ISO9001 quality management system
• Line manager for the administration department

Princes Risborough, London And Bristol

• Helped set up the company including operational procedures
• Acting Director of Certification from August 2008 to February 2009
• Operational management of the company from initial enquiries to arranging of audits, invoicing and debt collection to certification process
• Undertake internal quality assurance audits
• Representation of company and industry meetings, events and exhibitions (UK, Europe and Middle East)
• Designed, set up and maintain website including the Content Management System www.ifccertification.com. The site includes a management suite for registered users

• Helped create the company and maintain Company House records
• Running the association, setting up meetings, minutes and actions
• Processing membership applications
• Handling incoming enquiries
• Designed, set up and maintains website www.afc.eu.com

Thame

• Handling both Inbound and Outbound phone calls
• Data Entry
• Part of the dedicated Renault UK team
• Responsible for customer service calls
• Part of the Tool Kit team to encourage customers to purchase a new Renault by offering incentives
• Part of the dedicated British Gas team

Bachelor Of Business With Finance, Business Administration And Management, General

Gnvq Merit, Business/Commerce, General