Responsible for US sales,communications and overall business development. Providing application solutions for the industry. Applications for Magnetic Lifters, Work-holding chucks (Milling, Grinding, EDM and Turning),Quick Mold Change, Demagnetizers and Filtration Systems. Focused on providing a high quality service and great product to our customers. Aiming to develop long term, trusting relationships with our customers.

Sales Consulting, included strategy for business development in the United states.Incorporated "Braillon Magnetic Systems Inc.", now located in Chicago and acting as the main US Branch of "Braillon Magnetics" (France).

Provide frontline support of PFS’ Remarketing efforts by acting as the primary consultant for Canadian and US Lease customers as they approach their lease maturity date. Goals of minimizing the return rate, providing exemplary customer service, enhancing customer retention, collecting End of Term fees, promoting Porsche brand loyalty and Porsche product certification.CHARACTERISTIC DUTIES Using a consultative approach, identify and assess customer needs (as they relate to PFS end-of-term options) to ensure that customer intention is properly aligned with available options and corporate goals.• Display a thorough understanding of PFS’ end-of-term (EOT) options and the ability to effectively communicate and administer them as required.• Provide timely and accurate telemarketing follow-up with EOT customers appropriate to their intent.• Maintain timely dissemination of standard EOT option letters to customers at prescribed intervals.• Prepare written customer correspondence pertaining to core processes (Final Liability and follow-up letters, EOT documents, etc.) and special circumstances as required.• Support the vehicle sales process by promoting active Porsche dealer utilization of Porschedrive.com and participation in the P360 program.• Provide coordination of remarketing activities with Porsche’s Canadian and U.S. dealerships.• Utilize available tools to impact and attain specified auction avoidance goals (e.g. customer sales, extensions, etc.).• Analyze scheduled maturities for exposure to residual value loss and provide management with loss mitigation strategy recommendations.• Assist management with the development of enhanced EOT options, tactical remarketing programs, and ongoing process improvement.• Maintain follow-up for the collection of excess wear & tear, mileage, termination and any other outstanding fees.• Familiar with current PFS Lease and Retail credit offerings.

Responsible for collection activity, insurance follow-up, vehicleregistrations, title follow-up, and all related customer inquiries withinassigned region of dealers throughout the US and Canada. - Collected and maintained assigned delinquent accounts with the goal of minimizing the number of accounts 30 days + past due. - Fielded all customer inquires and provided customer assistance until resolved. This to include credit ratings, tax changes, property tax issues, summonses, and registrations.-Processed and prepared the proper documents for management review in the case of repossession, due date change, extensions, insurance claims, substitution of collateral, and transfer of equities.-Processed and closed all terminations and inventory sales. Prepared and processed documents for release of title or lien.-Assisted in the development and training of assigned CSR's.-Ensured the delivery of “Service Excellence” to dealers, customers, PCNA, and PFS employees.-Worked closely with Remarketing Department representatives on individualcustomer maturities. Interacted with PFS customers and vendors on a daily basis.

Carpentry