Paul Temperton Email & Phone Number

Hastings, Hawke’s Bay, New Zealand

Providing a high standard of first and second level support for all hardware and software services used by the Hastings District Council.

Whakatu, Hawke’s Bay, New Zealand

• Lineage Logistics is the industry's leading innovator in temperature-controlled supply chain and logistics. Support and assisting organisational change through business mergers and the migration of IT services from.
• NZ wide 1st and 2nd level end user support in a PC and RDS/Windows Server 2019 environment
• Office 365 Administration – licencing, reporting and user management
• Management and prioritisation of Support and Incident Requests within a time critical environment.
• Co-managing AD and networking with 3rd party IT support vendors.
• Incorporating new software and systems to streamline business processes.

Hastings, Hawke’s Bay, New Zealand

• An enjoyable diverse role that interacted with many facets of local Govt departments. I enjoyed supporting people from many walks of life in order to deliver great customer service and enable teams to work more.
• Team Leader of a first and second level support helpdesk
• SharePoint Online Administration and Support
• Creation, maintenance and deployment of PC images
• Active Directory maintenance for both user and computer objects
• Technical and hardware support for all Hastings Council sites (600 staff)

Hamilton, Waikato, New Zealand

• A multinational farmer-owned co-operative which, for more than 100 years, has provided genetics expertise, information and technology to the dairy sector, aimed at improving the prosperity and productivity of farmers.
• Support and maintain LIC’s workstation computer systems
• First level desktop support for 500 users
• Configure and install workstations for onsite and off-site users
• Receive and respond to Service Requests within agreed Service Level Agreements
• Identify and learn software and hardware used and supported by the organisation

Hamilton, Waikato, New Zealand

• Organising and administering LIC’s training coordination for an SAP implementation project.
• Info Pak administration (End Users documentation)
• Business wide communications

Hamilton, Waikato, New Zealand

• Report writing.
• Develop understanding of LIC’s HR Software functionality and train HR staff
• Data entry and maintenance of fixed term, seasonal, and casual agreements.
• Ensuring integrity of Master data in HRIMS
• Organising Training and scheduling of conferences.

Hamilton, Waikato, New Zealand

• Ensuring integrity of LIC’s Oracle Applications (Order Management, Inventory, Purchasing, Internet Procurement).
• Technical Assistance Request (TAR) creation with Oracle International for issue resolution.
• Identifying and familiarization of Oracle applications functionality in order to meet Livestock Improvements needs.
• Creating SQL reports for analytical and statistic purposes.