Paul Therkelsen

Paul Therkelsen Email and Phone Number

Chief Information Officer at Acrow Formwork and Construction Services @ Acrow Ltd. (ASX:ACF)
revesby, new south wales, australia
Paul Therkelsen's Location
Greater Sydney Area, Australia
Paul Therkelsen's Contact Details

Paul Therkelsen work email

Paul Therkelsen personal email

n/a
About Paul Therkelsen

I am a digital specialist having extensive experience in the banking and finance industry with a strong foundation in digital transformation, customer experience, cyber security and business analysis. In recent years I have also had the opportunity to establish a leading specialist medical practice in Sydney CBD, where I run the practice's operations and IT strategy as COO and CIO. This experience honed my expertise in operational excellence, strategic planning and further strengthened my skills in process optimisation/automation, leadership and customer experience. With a passion for driving growth by utilising my diverse and adaptable skills, I bring expertise in financial management, digital strategy, security, and risk management to facilitate business and technology advancements. I am positive, curious and highly motivated individual. Leading the growth of a business from the ground up has only further ignited my passion for business and technology transformation.

Paul Therkelsen's Current Company Details
Acrow Ltd. (ASX:ACF)

Acrow Ltd. (Asx:Acf)

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Chief Information Officer at Acrow Formwork and Construction Services
revesby, new south wales, australia
Website:
acrow.com.au
Employees:
182
Paul Therkelsen Work Experience Details
  • Acrow Ltd. (Asx:Acf)
    Chief Information Officer
    Acrow Ltd. (Asx:Acf) Oct 2024 - Present
    Sydney, New South Wales, Australia
    Acrow Limited (ASX: ACF) is a leading provider of smart integrated construction systems across formwork, industrial services and commercial scaffolding in Australia. Enhancing our portfolio are falsework and shoring, screen solutions, Jacking Systems (also known as Jumpform), and internal engineering capabilities.
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  • Child Development Clinic
    Founder Director / Chief Operating Officer
    Child Development Clinic Aug 2018 - Present
    Sydney, New South Wales, Australia
    COO / CIO of Child Development Clinic, a Developmental Paediatric clinic in Sydney CBD providing comprehensive assessment, diagnosis and management of developmental, learning and behavioural difficulties for children aged 5-17 years old.As the COO/CIO, I am directly responsible for the growth and success of this new business. Through developing the Business Plan, providing a clear direction for the company’s growth to designing and implementing the financial structure, client workflows, payment systems, digital presence and IT systems that are crucial for the smooth operation of the business. Ensuring risk analysis and compliance requirements are met and maintained for the business to operate within legal and industry standards.
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  • Westpac
    Director, Specialist Consumer And Business Digital
    Westpac Nov 2015 - Aug 2023
    Australia
    I leveraged a comprehensive knowledge of Digital Banking including governance, business cases, operational aspects, IT development, data analysis and security which enabled significant customer experience gains, cost savings, risk reduction and revenue generation. I have been pivotal in developing and delivering Digital Banking and was accountable for the service strategy and roadmap. I oversaw digital idea prioritisation quality and benefits realisation, was accountable for research and development of commercially viable opportunities for the digital banking portfolio. Through working across multiple delivery horizons, I ensured cross-functional teams had strategic vision and addressed risk and compliance issues across Digital Banking. Led 20 Digital Product Owners delivering for the Digital Banking App (ranked #1 in Australia).
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  • Westpac
    Senior Manager - Consumer Digital
    Westpac Jul 2013 - Oct 2015
    Responsible for developing (and executing upon) Westpac's Group Digital service proposition to drive customer advocacy (measured by NPS). This is across the Groups Online Banking offering, supporting more than 3m consumer customers including Westpac, St George, Bank of Melbourne and Bank of South Australia brands.
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  • Westpac
    Senior Manager - Digital Production Afs Website & Online Messaging
    Westpac Jan 2009 - Jun 2013
    Sydney, Australia
    Responsible for Westpac Online, having end to end accountability for all public digital presences under Westpac Group (including St George, BankSA and Bank of Melbourne), leading a team of 30.Established and managed the Westpac social media presenceExpanded the team to include increased capabilities such as outbound messaging, Social Media, online forms, MIS, external hosting facilities and a greater focus on accessibility. Achieved a significant uplift in online sales due to enhancements to Website and associated forms.Business lead for Implementation and delivery of Westpac first iphone app.
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  • Westpac Banking Corporation
    Head Of Website And Online Sales
    Westpac Banking Corporation Jan 2008 - Dec 2008
    Sydney, Australia
    Head of Westpac's Website leading a team of 30 responsible for digital production across the groups brands.Delivered performance monitoring, analytics, campaign management and 3rdy party hosting capabilities.
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  • Westpac
    Head Of Telephone Banking
    Westpac Mar 2006 - Jan 2008
    Sydney, Australia
    End to end accountability for Telephone Banking, IVR and Call routingOverhauled Telephone Banking including white labeling to Virgin IgniteVendor management and point of engagement for major telephony outsources
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  • Westpac
    Senior Manager - Online
    Westpac Nov 1999 - Dec 2006
    Sydney, Australia
    Business lead for Corporate Online Banking, delivering payments and administration. Achieved number one Corporate Banking online.Westpac representative on banking industry initiative for common security and authentication. Managed a range of Internet projects in Internet channel.Responsible for design and implementing security tokens for Internet Banking steering the bank away from Digital Certificates.
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  • Bankers Trust
    Security Consultant
    Bankers Trust Oct 1996 - Oct 1999
    Sydney, Australia
    Responsible for online security including strategic planning for online security architecture and internal corporate security. Designed and implemented Internet security infrastructure and policy definition
  • Digital Equipment Corporation (Usa)
    Digital Consultant
    Digital Equipment Corporation (Usa) Jan 1995 - Sep 1996
    Sydney, New South Wales, Australia
    Installed Firewalls for large corporations including government and defence.
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Paul Therkelsen Skills

Stakeholder Management Banking Project Delivery Business Analysis Business Transformation Business Process Improvement Retail Banking Governance Customer Experience Internet Banking Risk Management Financial Risk Commercial Banking Business Case

Paul Therkelsen Education Details

Frequently Asked Questions about Paul Therkelsen

What company does Paul Therkelsen work for?

Paul Therkelsen works for Acrow Ltd. (Asx:acf)

What is Paul Therkelsen's role at the current company?

Paul Therkelsen's current role is Chief Information Officer at Acrow Formwork and Construction Services.

What is Paul Therkelsen's email address?

Paul Therkelsen's email address is pt****@****.com.au

What schools did Paul Therkelsen attend?

Paul Therkelsen attended Australian Graduate School Of Management, Finsia, University Of Sydney, University Of Sydney.

What skills is Paul Therkelsen known for?

Paul Therkelsen has skills like Stakeholder Management, Banking, Project Delivery, Business Analysis, Business Transformation, Business Process Improvement, Retail Banking, Governance, Customer Experience, Internet Banking, Risk Management, Financial Risk.

Who are Paul Therkelsen's colleagues?

Paul Therkelsen's colleagues are Yashika Kapoor, Giancarlo Tigani, Jordan White, Pardy Kozanoghli, Robin Wilcox, Anirban Datta, Livhuwani Mathako.

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