Paul Thurman work email
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Paul Thurman personal email
An entrepreneurial Senior Executive Consultant with a proven track record of successfully leading new and troubled organizations to deliver rapid revenue growth and step-function profitability improvements. A history of simultaneously developing the world-class talent to sustain the motion. Key accomplishments include:• Launching a Third Party Services business establishing $100M in annual revenue in 36 months. The business was profitable in 15 months.• Assessment and Revision of full range of Business Processes for a major Transportation Organization; including development of tranistion roadmap and implementation assistance.• Leading the pursuit and integration of more than 20 major business acquisitions over the past 10 years.• Eliminating $35M of annual operating cost from a $205M plus annual operating budget without negatively impacting Customer Satisfaction by reengineering a Global Remote Support Organization.• Leading Management System analysis and redesign in conjunction with Business Intelligence software implementation for a major client.Specialties: - Performance Analysis and Optimization - Process Improvement and Reengineering- M&A Consulting- Call-Center Optimization - Change Management (Six Sigma)- Leadership Development - Business Development- Interim Mangement
Paul Thurman Consulting Group
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Independent ConsultantPaul Thurman Consulting Group 2008 - Present
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Executive ConsultantAscendum Jul 2005 - Sep 2008Act as trusted advisor for Enterprise Strategic Tranisition associated with implementation of Enterprise Resource Planning Systems or Business Intelligence Solutions. Experienced in Strategic Planning, Business Process Improvement and Reengineering, Performance Management and Change Management.Clients include:-Pennsylvania Turnpike Commission-TempurPedic-Cognos-Goldline
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PresidentNet Eagle Consulting Dec 2002 - Dec 2005Owned and operated an independent consulting business focused on providing strategic planning, profitability improvement, revenue growth and call center efficiency, programs to Fortune 1000 customers.Clients Include:-Proquest Business Solutions-PSC Inc-2E2-Ryzex Repair Services
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Vp Customer Care CentersNcr 2000 - 2002Atlanta, Georgia, UsAs a member of the NCR Business Leaders Council and Worldwide Customer Services Leadership Team, was responsible for global operation of the Managed Services and Call Center Operations of NCR. Responsibilities encompassed the leadership of a 2000+ person, 25 country organization delivering Help Desk, Network & Systems Management, ATM Outsourcing, Call Center and Customer Relationship Management activities.Assembled a highly talented Global Leadership Team in 45 days.Benchmarked current practices and developed Strategic Plan within 1st 90 days.Installed Six Sigma as business management system for organization.Saved over $35M annually by consolidating 75 centers into 42.Saved $2M annually by outsourcing non-strategic activities off-shore. -
Vice President Business Development And Global SupportNcr 1999 - 2002Atlanta, Georgia, UsResponsible for Acquisitions, Mergers, Joint Ventures and Divestitures for the NCR Services Organization as well as Worldwide Technical Support.
Paul Thurman Skills
Paul Thurman Education Details
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Kent State UniversityInternational Business
Frequently Asked Questions about Paul Thurman
What company does Paul Thurman work for?
Paul Thurman works for Paul Thurman Consulting Group
What is Paul Thurman's role at the current company?
Paul Thurman's current role is Experienced Global IT Service Executive and Senior Consultant.
What is Paul Thurman's email address?
Paul Thurman's email address is pa****@****msn.com
What schools did Paul Thurman attend?
Paul Thurman attended Kent State University.
What skills is Paul Thurman known for?
Paul Thurman has skills like Business Process Improvement, Strategy, Outsourcing, Change Management, Program Management, Business Intelligence, Business Development, Crm, Strategic Planning, Process Improvement, Management, Leadership Development.
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