Paul Tolbert Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Chicago, Illinois, Us

* Collaborate with cross-functional teams to integrate, scan and audit SaaS applications for misconfiguration, compliance violations, and over permissive user access, leading to prompt vulnerability remediation.* Leverage comprehensive SaaS Security Posture Management (SSPM) expertise to prioritize remediation efforts in multiple security domains, including posture configuration, threat and incident response, identity access management and unsanctioned SaaS apps (Shadow IT).* Facilitated proof-of-concept to evaluate potential SSPM tools for purchase, providing stakeholders with comprehensive analysis and recommendations to support informed decision-making.* Developed guidance and recommendation reports on security best practices for SaaS applications to stakeholders, leading to positive outcomes in enhancing security controls and compliance.

San Mateo, California, Us

- Assisted enterprise cybersecurity teams with installing & configuring SaaS applications to monitor security configurations via APIs, identifying areas of critical risks and provide vulnerability remediation best practices- Established 15+ strategic department processes and guidelines to standardize client implementations, track client engagements and establish team KPIs and outcomes, resulting in a ~50% reduction in SSPM implementation program lifecycle- Lead bi-weekly webinar series for customers to enhance product knowledge, socialize new product features and provide guidance on SSPM use cases- Tasked as a subject matter expert on AppOmni platform, leading private training sessions for enterprise clients to facilitate enablement, operationalization and time-to-value during the 30/60/90 day implementation lifecycle

- Led post-sales enablement for enterprise email security solutions, specializing in Domain-based Message Authentication Reporting & Conformance (DMARC), Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) technologies- Collaborated with client stakeholders in developing effective email security policies to ensure compliance with industry best practices, leading to effective risk reduction in email-based cyber attacks- Facilitated complex product implementations, actively engaging with customers to address unique infrastructure challenges and provide effective solutions to ensure positive outcomes- Revamped implementation project plans, reducing enablement lifecycle from 6 months to 90 days and increased overall product usage by 30%.

Deerfield, Illinois, Us

- Led the technical design and implementation of global email security projects, deploying anti-phishing, DMARC, SPF and DKIM technologies across 1300+ email domains while staying within a 12-month project scope and $100K+ budget.- Spearheaded implementation of email filtering solution, reducing executive spoofing attacks by 70% in under 3 months- Developed repository housing artifacts, activity plans, communication plans, vendor documentation, and SOPs for assigned projects to maintain key project documentation for collaboration and stakeholder review.- Partnered with cross-functional teams to ensure security compliance per project’s specifications

Birmingham, Al, Us

• Supported employee base of 900 users with Information Technology requests• Answered support requests through Skype chat, Ticketing system and phone calls• Assisted users with hardware-related requisitions and repairs• Consulted with hardware vendors for submitting warranty claims• Traveled to branch offices to support employees

Gulf Breeze, Fl, Us

SECURITY ANALYSIS: Develop accurate email pattern recognition and forecast future code patterns based on historical data. Conduct routine monitoring and security analysis of email campaigns in real-time to ensure spam filter software is within recommended parameters. Conduct risk assessments of email threats in real-time to identify potential risks and vulnerabilities for customers. Recommend and implement opportunities for optimization of coding strategies. Thoroughly test all code for accuracy to minimize security false positives. Ensure that information assurance is kept within required parameters. CYBER SECURITY RESPONSE: Code anti-virus and spam rules to block malicious email blasts using HTML and Regular Expression languages. Ensure the confidentiality, integrity and availability of email samples scanned through proprietary spam filter system. Triage active malware campaigns to quickly reduce exposure risk to key systems and customers. Address system owner's concerns of vulnerabilities by recommending short and long-term security strategies to reduce threats. Experience with various email platforms (Outlook, Thunderbird, Entourage) and DNS topology. KEY ACCOMPLISHMENTS: Process a weekly average of 25,000+ live spam and malware email samples. Consistently achieve personal set goal of lowest department security false positives.

• One of five individuals selected to spearhead new Tier-2 department specializing in provisioning security access to end users for several enterprise-level applications (SAP, Microsoft Active Directory, Microsoft Exchange server, Maximo etc.)• Monitored employee security accesses by following strict guidelines emphasizing segregation-of-duty policies.• Troubleshot various issues relating to security access including network domain logins, VPN, Microsoft Exchange and other company-specific applications.• Analyzed complex problems with new security process implemented during company-wide SAP upgrade and expansion.• Provided Tier 1 technical support and service request processing for leading iGate BPO client supporting over 8,500 employees worldwide.• Processed 500+ inbound calls, emails, instant messages and help desk tickets via Service Now monthly.• Ranked 2nd place in annual department appraisal review for outstanding work performance and customer satisfaction metrics.

Associate Of Science (A.S.) - Cyber Forensics, Information Security

Non-Degree Certificate, Pc Support Services