Paul Valéry Compaore Email and Phone Number

International deployment strategy of fintech startup

- Business Analysis (customer expectations , claims and complaints management,CRM) - Projects management (banking application rollout in 12 countries , third-party solutions , WU,POS+MPOS/e-commerce/Merchants on Visa/Mastercard , AML , Assets/Liabilities management , ECA credit application and workflow )- Management of cross-functional teams for the projects (Legal , IT , Operations , ...)- Change management ( clearing , operations , credit and loans, SWIFT, Domestic and… Show more - Business Analysis (customer expectations , claims and complaints management,CRM) - Projects management (banking application rollout in 12 countries , third-party solutions , WU,POS+MPOS/e-commerce/Merchants on Visa/Mastercard , AML , Assets/Liabilities management , ECA credit application and workflow )- Management of cross-functional teams for the projects (Legal , IT , Operations , ...)- Change management ( clearing , operations , credit and loans, SWIFT, Domestic and International Transactions , Cash collection , alerts )- EODs and Business Continuity Plans (assessment , improvement)- Operations and process automation , improvement and optimization - Data Analytics , Reporting and Datawarehousing (cloud tech)- Vendors and partnership (SPOC Digicert,Verisign)- Training and UAT support Show less

• Managing Operations and servicesCoordinated teams for the design of a centralized platform for internet banking , designed in-house solution for banking over sms channel as pioneer in the west African region (account information availability improved from 1 day to a sms query time), coached the users for UAT, planned and supervised the rollout of the internet and sms banking platforms across 36 countries with different time-zone and infrastructure.• Improving Organizational… Show more • Managing Operations and servicesCoordinated teams for the design of a centralized platform for internet banking , designed in-house solution for banking over sms channel as pioneer in the west African region (account information availability improved from 1 day to a sms query time), coached the users for UAT, planned and supervised the rollout of the internet and sms banking platforms across 36 countries with different time-zone and infrastructure.• Improving Organizational Effectiveness Coordinated the automation of manual processes in credit origination with notifications to customer relationship managers and reporting queries using SAP Business Objects.• Managing projects and changeManaged strategic projects mobile banking (costs saved over budget), supervised AML project on domestic and international operations for ~23mn clients with close screening of PEP transactions, coordinated teamwork for the definition of rules in the banking application for the compliance in the reporting sent to Central Banks.•Translating and Explaining Technical ConceptsArranged interactions between service providers and internal teams, built simple presentations of complex products and architecture to all stakeholders.• Managing Relationships with Clients and vendors Collaborated with partners and vendors (Verisign, SAP Business Objects) to provide products and services, Supervised Business Objects Reporting and Dashboards tool rollout (reporting time reduced from 2 days to 1h).• Analyzing Customer ExpectationsTransformed customer needs to value added services and products to exceed expectations. Organized teamwork to design customized services and products. Show less

.Administration of IT infrastructure : windows domain, antivirus, intranet portal on Microsoft sharepoint, databases Mircosoft sql Server 2000 et mysql.Research and development of value added services

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