Customer Service / Inside Sales Representative
Sales and support for a growing and diverse group of industrial and commercial accounts in the high performance coatings industry.• Increased account profitability by up to 20% by reviewing costs, updating prices, and developing new pricing strategies.• Worked collaboratively with leadership and management implementing new order processes, practices, and pricing expectations, which increased order entry efficiency and profitability.• Promptly responded to customer inquiries while working closely with the production team daily.