Established the first NCPS stand-alone multi-specialty location in Boynton BeachResponsible for pediatric sub-specialties in Gastroenterology, Endocrinology, Plastic Surgery, ENT, Nephrology, Allergy/Immunology, Ophthalmology and Infectious DiseaseDevelop practice management leadership governance and management structures to ensure vision, mission and goals are met or exceeded and ensure provider and staff engagementManaged operations at 4 NCPS off campus locationsBuild relationships and communicate strategies and policies by delivering timely communications on company strategies, policies, and rationale for decisionsCollaborate with physician leaders to develop and implement strategic growth plansAnalyze financial and revenue cycle reports to provide physicians and advanced practitioners with understanding of key practice data and accountable for the overall financial performance of practicesEnhance patient experience by collaborating with practices on key indicators that drive high patient satisfactionAchieve and exceed results for all practices including employee engagement, physician engagement, patient experience, financial performance, and market growth

Responsible for the integration and daily operations of a newly established service lineManaged and mentored staff including 11 cardiologists and 1 cardiovascular surgeon practicing in 3 offices and 5 outreach locations Developed and enforced policies and procedures that ensure quality patient care Managed staffing productivity, program development, and nursing care for specific patient populationsDirected the cost-effective allocation of resources through working closely with staff, physicians, and other managers to ensure highest quality patient careEnsured compliance with all applicable regulations set by federal, state, local and other agencies

Led 60 physician practices (49 primary care, 11 multi-specialty) in 22 locations along Gulf Coast, 3 residency programs (OB/GYN, Pediatrics, Internal Medicine), 23 faculty, 42 residents, 2 dental clinics and 278+ associatesOversaw annual net revenue $40M+ and 295,000 patient encountersCoordinated start-up of new practices, changing provider locations and transitioning providers out of the areaEstablished a new cardiology practice in the Pensacola market, including office-based ECHO, nuclear medicine and device clinic and a Pediatric Rural Health Clinic in ApalachicolaImplemented and deployed new Practice Management and Electronic Medical RecordScored in the 87th percentile on Press Gainey patient satisfactory

Managed operations of 41 primary care providers in 15 locations, 1 pediatric dental clinic, and 1 adult indigent dental clinicAchieved annual net revenue $22.9M+ with 192,000 patient encounters Selected as key member of Practice Management/Electronic Medical Record taskforce Designed, constructed, and furnished 6 new office locations ranging from 3,200 to 22,000 sq ft including internal medicine floor, family practice suites, medical offices, and urgent care offices Contracted with Department of Health (DOH) to provide pediatric dental care to Medicaid eligible at a local DOH facility, providing 6,500+ encounters annuallyProvided a Dental Outreach Coordinator to Escambia County schools, WIC Clinic, Sacred Heart Pediatric Clinic and Seton Center OB/GYN ClinicCoordinated contracts with Pensacola Junior College (PJC), Department of Health (DOH), Area Health Education Center (AHEC) and Sacred Heart Medical Group to provide dental care for indigent residents of Escambia CountyNegotiated a contract for new transcription service for all Medical Group physicians, providing access to dictated reports onlineProvided provider databases so reports could be auto distributed without staff intervention after reports were electronically signed

Held numerous health related positions with increasing leadership in each role including Assistant Department Head at Pensacola Naval Hospital, 3rd Marine Expeditionary Force for medical operations in foreign countries, Medical Clinic Division Officer, Naval Hospital Efficiency Review Coordinator, and Leading Chief Petty Officer in the Pharmacy Department among other positions