3PRO, a Method360 company based in Dallas TX, believes through the understanding of bias and behavior we can improve relationships, business, and society. We have embedded this into everything we do. It is our mission to bring people to the full realization of their potential. We do this through cultivating a mutual understanding of our talents, communication strengths, our clients culture, and the technical requirements of the problem.

As a Sr. Client Partner working direct accounts, I was able to provide excellent customer service through my own experiences as an IT manager delivering projects and as a consultant delivering IT projects. These personal work experiences, combined with my natural curiosity, allowed me to listen to my client, ask the appropriate questions, understand the problem(s) they were trying to solve and make their problems my own. Earning the right for them to label me as a trusted advisor.I was able to generate millions of dollars in revenue. My primary customer focus was on large enterprise companies such as The Coca-Cola Company, SAP America, Reyes Holdings, Coca-Cola Southwest Beverages, Coca-Cola Beverages Florida, Coca-Cola Bottling Company United, HP Hood, HD Supply and L Brands among others.My IT service experience revolves around SAP (all modules), Mulesoft, Tableau, Power BI, Blue Yonder, various ETL tools among others.Successful in opening up new service agreements with several large organizations.

As an independent SAP consultant working in the greater Atlanta area, I worked with the Coke company on a strategic IT initiative called Coke One North America. Having worked in the Customer Asset Management area (CAM), I was responsible for business requirements tracking, functional testing, functional spec development and bottler relationships.As a key member of a diverse team, we were able to successfully deliver a customer asset management solution. As part of this dynamic team, I managed a team that was able to deliver training content and materials in a very short time frame. I delivered the training content to the end users as well. I managed/tracked the defects and issues through the testing cycles to ensure that they were resolved in a timely manner dependent on their priority. I assisted in developing business process maps for our business and IT partners. I also helped in developing test cases and writing test scripts.

Led multiple projects with budgets over a million dollars including the build and deployment of a revamped WM solution, a pallet labeling solution and an RF enabled IM solution. Collaborated with business stakeholders to develop business requirements for potential system solutions. Assisted in developing business cases by providing input from an IT perspective. Developed time and cost estimates including development, hardware, and resource requirements . Set proper expectations with business partners on delivery method and timelines. Provided updates to IT executive leadership team. • Led a team of individuals that built and deployed a revamped SAP WM solution.• Led a small team that developed and deployed a barcoding solution across the Southeast production centers. • Developed training content based on stakeholder analysis for a barcoding solution to enable more efficient warehouse processes. • Delivered training content to warehouse personnel and site leadership.

As a SCM presales professional, I was able to contribute roughly $10M+ in sales in the Southeast region through software demonstrations, explained implementation strategies, completed RFP’s, and assisted account executives in identifying and mitigating risks in the sale cycle.Presented SAP solutions and value propositions to prospective customers in a simple, easy to understand format meaningful to business directives. These included SAP software solutions in ERP for the modules of Warehouse Management (WM), Materials Management – Procurement (MM), Inventory Management (IM), Batch Management, Production Planning (PP), Sales and Distribution (SD), and Enhanced Warehouse Management (EWM). Helped develop and mentor other presales colleagues in the warehouse management space by explaining functionality, assisting in presentation prep and offering overall guidance.Awarded several Peer to Peer Awards while in the sales role for product excellence, commitment and customer focus.

Implemented SAP software across multiple industries. Specialized in the areas of WM, MM, IM, and SD.Assisted project management in identifying and mitigating issues that could jeopardize deliverables and/or project timelines. Extensive team lead experience on SAP implementation teams for domestic and international implementations. Implemented and provided insightful guidance on SCM best practices across multiple industry sectors including wholesale distribution, pharmaceuticals, chemical, consumer packaging, retail, and defense industries.• Led several implementation teams in 10 successful go-lives, 3 of which were full life-cycle implementations. Locations included go-live sites in 5 different European countries offering a geographic and cultural challenge and a Mexico go-live site with language and cultural barriers.• Achieved over 90% utilization in each of the last 3 years in consulting. • Ensured customer ownership of SAP solution through knowledge transfer to super users, generating training documentation, and supervising configuration activities performed by the customer.• Documented functional and technical specification documents for custom solutions and assisted developers in testing and documenting.

Supervised approximately 100 pickers in a high volume, retail environment. Responsible for allocating the picking personnel based on workload and shipping schedule.