• Joined startup in 2014, becoming an integral part in growing the company from 10 cities/~40 annual leagues to now over 35+ cities/~200 annual leagues• Effectively communicating and working remotely with a three person team utilizing Slack, Evernote, Google Suite, and MS Office Suite• Organize hundreds of bowlers/teams and generate 6 week schedules for upwards of 200+ leagues featuring 12-17,000 bowlers annually • Prioritize & promptly respond to all customer inquiries and issues via email within 24 hours along Jivo live chat assistance• Responsible for maintaining 75-100 corporate sales relationships with returning and new leads each quarter • Responding to all social media ad engagement (Facebook & Instagram) in a timely and engaging style + creating weekly content with Hootsuite• Create and execute weekly email marketing campaigns using SendGrid • Coordinating all payments, reimbursements of our brand ambassadors

• Lead QA for web and mobile app features, ensuring functionality across platforms.• Liaise with Poland dev team, streamlining project communication via Asana.• Track, document, and prioritize bugs and updates, improving workflow efficiency.• Test new features thoroughly, identifying and reporting issues across devices.• Create detailed tasks for debugging, enhancing developer communication.• Work closely with developers to verify issue resolutions and feature implementations.

• Corresponded & coordinated encoding and duplication projects with high profile film and music industry clients • Scheduled & supervised duplication orders and edit sessions through completion and provided quality control• Maintained and organized in-house tape library• Managed workflow and developed new systems to streamline productivity while acting as sole liaison with clients in NYC• Entered various tape duplication and new media work orders through proprietary Xytech system to fulfill specific client needs• Organized, labeled, packaged, and coordinated large shipments of outgoing tapes for various clients locally and worldwide.

• In charge of general production duties which included: Talent Hospitality, Pedestrian / Traffic Control, On Set Runner, Walkie-talkie organization/distribution• Script Supervision, 3rd Swing Grip, and Boom Mic Operator

• Copied and organized all production paperwork, schedules, and scripts.• Handled high volume of incoming calls to the office.• Handled all incoming office mail, fan mail and headshots for casting.