Paul Wiggins Email & Phone Number

Los Angeles, CA, US

Andover, MA, US

• Senior Program Manager with P&L responsibilities for Navy F-18 programs in addition to US Navy, US Army, and US Air Force Rotary Craft data and encryption products.
• Enlisted to implement a structured Program Management culture and process in a recently acquired division (data recording and encryption devices) to manage $250M in revenue for direct to Government programs.
• Maintained a 28% profit margin across the program portfolio.
• Key contributor in $174M of new bookings in the past 12 months.
• Managed complex classified hardware and software development programs for the US Navy which have a lifetime value of over $1B.
• Manage and mentor a team of senior and junior Program Managers.

Melbourne, Florida, US

• Senior Program Manager with P&L responsibilities for Electron Devices Division domestic and international Commercial Space production programs.
• Recruited by L3 Leadership as part of a turnaround initiative for the Electron Device Division prior to the acquisition by Harris Corporation with the focus on right tracking the Commercial Space product line.
• Led integrated program team with $100M in programs under direct management achieving a 26% profit margin.
• Responsible for program execution from proposal development to program closeout, including establishing operational budgets, and managing cost, schedule, technical, and contractual performance requirements for complex.
• Manage day-to-day aspects of the program, including cross-functional decision-making, issue resolution and escalation, requirements, and risk management activities.
• Proposal manager for commercial space LCTWTA product line, responsible for developing cost basis of estimate, pricing, the scope of work, contract structure, and negotiation with $48M of new bookings in 2021.

• Owned Operations, Support, Research & Development, Product Management and Marketing. Key accomplishments include:
• Reduction of delivery lead time from 4 months to 2 weeks from purchase order receipt
• Cut Cost of Goods Sold from 65% to 25%.
• Dramatically curtailed returns from 17% to <2%.
• Decreased Support costs by >50%.
• Minimized average deployment and installation from 5 days to <3 hours.

Anaheim, California, US

Anaheim, California, US

• Responsible for the short and long term road-maps which included key VoIP and cloud services that would position the product portfolio for further success within Tone's existing customer base and gain traction in new.
• Responsible for the development and execution of go to market strategy for cloud services offering targeted for health care and fortune 500 enterprise call centers.
• Authored all product requirement documents comprised of low level data collection, manipulation and analysis and user interface and reporting design.
• Product evangelist responsible for briefing analysts, conducting webinars and performing interviews with the press.

Anaheim, California, US

US

• Sole product manager and employee number 5. Reported to the Chief Strategist and Founder.
• Fully responsible for market strategy and product execution that lead to 400+ customers and the securing of over $20MM funding.
• Negotiated product requirements for landing over $7M in revenue deals with global software manufacturers.
• Worked directly with Chief Architect and VP of Engineering on detailed schematics and workflows many of which required a “sales lens” in order to proceed.
• Tightly integrated with all functional business groups, lead the Product Council and Change Request Board tasked with building consensus and prioritizing all product requirements.
• Defined the strategy, requirements and launch of Streamline Unified Communications management as a service platform for service providers and MSPs.

US

• As Employee number 1, reported to CEO and CTO responsible for launching the sales department for this start-up providing hosted Customer Relationship Management solution.
• Responsible for the creation and execution of Strategic Sales and Marketing programs.
• Product evangelist focused on market expansion.
• Primarily sold to CEOs and VP of Sales executives.
• Conducted market research and built business cases for feature requirements
• Authored product requirements for new features

Ba Poly Sci And History, Political Science And History

Education record