Head Of Client Partnerships
Derby, United Kingdom
• Led a business to business team to drive the penetration of higher level skills in the UK workplace as determined by government strategy and funding.• Oversaw the design and delivery of a portfolio of high quality leadership & management training solutions involving a range of delivery partners to maximize available resources.• Formed and maintained new client partnerships including those with Atos, Aurora Fashions and Waterstones, which were shortlisted for National Training awards… Show more • Led a business to business team to drive the penetration of higher level skills in the UK workplace as determined by government strategy and funding.• Oversaw the design and delivery of a portfolio of high quality leadership & management training solutions involving a range of delivery partners to maximize available resources.• Formed and maintained new client partnerships including those with Atos, Aurora Fashions and Waterstones, which were shortlisted for National Training awards over 3 consecutive years reflecting the high quality of workforce development solutions provided.Key Achievements:• Devised and implemented a collaborative partnership client development strategy that led to UDC receiving the Times Higher Education Award for Outstanding Employer Engagement, resulting in the sales and marketing strategy increasing turnover by 400 percent, client numbers by 300 percent and the enrollment over 3,000 learners establishing UDC as a sector leader in Higher Level Skills Development.• Led the development of the partnership with the Mineral Products industry through the establishment of a Centre for Mineral Products Professional Development to deliver over £750,000 of revenue per year across all programs.• Developed new accounts in Financial Services (Citibank), Business Services (Atos) and Consumer Retail (Dixons, Aurora Fashions & Waterstones) sectors based upon an academy model developed to align with client’s L&D strategy.• Managed a portfolio of contracts across a range of clients that delivered a 100% referral rating in a client satisfaction audit. Show less