Paul Chapman Email & Phone Number

Bingley, Gb

United Kingdom

Programme leadership and delivery, tasked with leading an Agile programme to leverage the capabilities of Microsoft Dynamics 365 through the implementation of Chatbot, Live Chat & Knowledge Management.➤ Achieved success in delivering significant benefits to customers and colleagues, providing customers with a modern, convenient communication channel, and colleagues with improved access to over 400 new procedures.➤ Provided programme updates to both Senior Manager and Executive Management Team on a regular basis, attending ad-hoc engagements with the COO to ensure required information flow and action.

Leeds, England, United Kingdom

Simultaneously served as Programme Manager and Senior Project Manager across a programme of health data management projects.➤ Oversight as Programme Manager with overall accountability for the controlled and effective delivery of a critical NHS Data Model and Dictionary transformation project. ➤ Directly managed two projects, leading the development of a new terminology browser, and the technical migration of the NHS Data Dictionary for Care away from legacy infrastructure. ➤ Delivered the Value Set Management Tool project within User-Centred Design Agile framework, after leading a detailed exploration of user needs & pain points, targeting users across the NHS.

Leeds, United Kingdom

Project leadership and delivery, taking ownership for 4 agile procurement projects to source and procure strategically important solutions.➤ Initially led the procurement of an Enterprise Architecture solution to enable NHS Digital to implement Enterprise Architecture controls.➤ Led 3x further strategic procurements, selecting data management systems and a terminology server solution, including establishing the new national terminology server procurement framework.➤ Facilitated a series of technical requirements gathering workshops, working with senior NHS stakeholders. Coordinated supplier assessments, heavily involved in writing of the terminology server framework contract.

Bingley & Skipton - Yorkshire

Business technology and transformation leadership, accountable to the CIO for the delivery of the IT change portfolio, driving a challenging transition to bring two groups with diverse cultures together.

Bingley

Tasked with all elements of IT development, initially recruited by UKAR, prior to TUPE to Computershare, with an additional expanded remit for supplier management of two IT change and development providers.

Bingley

Tasked with all elements of IT development, initially recruited by UKAR, prior to TUPE to Computershare, with an additional expanded remit for supplier management of two IT change and development providers.

Bingley

Engaged as the IT Programme Lead, managing a key element of a programme to divide UKAR into two entities, a servicing entity in readiness for corporate sale, and a smaller asset-owning entity for retention.➤ Leadership of a team of 3 project managers and management of a £19M programme budget.As Implementation Programme Manager, led the implementation and communication workstream, and co-led the programme planning, working alongside the Programme Lead and Test Lead.➤ Instrumental in driving the modernisation of infrastructure.

Responsible for leadership and oversight of implementation planning across several projects and execution in ex-building society merger. Initially with IBM, then UK Asset Resolution (UKAR).

Bingley, England, United Kingdom