• Spearhead the strategic direction of high-impact talent acquisition programs for our client organizations.• Architect and execute talent acquisition strategies focused on proactive talent engagement, enhancing experiences for both candidates and hiring managers.• Mentor and lead top-performing talent acquisition teams, consistently achieving industry-leading Net Promoter Scores.• Provide strategic guidance to Account Managers and their teams to ensure the effective execution of talent acquisition strategies, meeting key operational and financial objectives.• Identify process improvement opportunities, advocate best practices, and lead initiatives to optimize service delivery based on in-depth client operational insights.• Oversee operational management including SLA/KPI performance, billing, invoicing, and P&L accountability.• Monitor and analyze key talent acquisition metrics, delivering detailed analytics and reports to client TA and HR leadership, including C-Suite.• Conduct quarterly business reviews to assess team performance and quantify results in relation to client deliverables.• Stay current with talent acquisition strategies, best practices, and industry trends to enhance efficiency and achieve business objectives.• Collaborate with internal stakeholders to address significant client issues or escalations, ensuring effective cross-functional coordination.• Engage proactively with external stakeholders to develop aligned processes and standards through strategic consultations.

• Managed day-to-day operations of assigned client accounts, consistently surpassing client expectations with innovative talent acquisition solutions.• Cultivated and maintained strategic partnerships with key stakeholders and senior leadership through a thorough understanding of client business and strategic goals.• Accountable for operational management including performance metrics (SLAs, KPIs), reporting, billing, and revenue management.• Led and developed recruiting account teams, fostering positive relationships with internal stakeholders and enhancing team productivity.

• Delivered full lifecycle recruiting services to Fortune 500 clients for both contract and permanent roles, including DoD and government positions with high-level security clearances.• Recruited qualified candidates through direct sourcing, networking, referrals, and job boards.• Maintained strategic relationships with Vendor/Relationship Managers to support client organizations.• Executed campus relations strategies and recruitment processes effectively.

Onsite at MetLife• Conducted full lifecycle recruiting for IT, Finance, and Insurance positions, consistently exceeding monthly hiring targets.• Partnered with hiring managers to understand position requirements and developed effective recruitment strategies to present a diverse slate of candidates.• Implemented position analysis and competency framework strategies to promote best practices and equitable treatment.• Prepared detailed metrics reports for upper management and was selected as the exclusive recruiter for a company-wide college IT rotation program, enhancing the company's brand as an employer of choice.

• Led a team of six recruiters across two locations, supporting nationwide hiring for contract, contract-to-permanent, and permanent positions.• Placed candidates in various industries including Pharmaceutical, Telecommunications, and Finance sectors, with a focus on IT, Regulatory, Manufacturing, R&D, Quality Assurance, Sales, Marketing, Finance, and Legal.• Managed full lifecycle recruiting through direct sourcing, referrals, networking, and job postings.• Evaluated and implemented a new applicant tracking system to replace an outdated legacy database.