- Experienced in crafting commercial strategies and tactical product proposals, showcasing a deep understanding of the market. - Successfully executed and ensured the fulfillment of logistical, operational, and administrative requirements for activations, brand presences, and properties during various festivals. - Demonstrated adeptness in coordinating and managing diverse aspects of festival-related initiatives, enhancing overall brand visibility and engagement.

Design and develop processes for events, from data based analysis to coordinate event logistics. Collaborating with production partners, sales teams, and onsite coordinators to achieve revenue and event goals while driving company growth.Achievements: Implemented process for physical box office and onsite payments in Mexico. Implemented internal processes that helped the Operation department grow

- Managed the quality assurance of the brand. Responsible for customer relationship management.- Achievements: Designed and implemented protocols and training for the sales and operations team

- Managed the logistics of the executive events at the hotel. Responsible for customer relationship management.- Achievements: Exceeded established revenue goals

- Responsible for overseeing event operations for all company brands. Manages a team of 15 coordinators.- Achievements: Designed and implemented protocols and training for my team

In charge of executing the events held by the restaurant. Responsible for customer relationship management, VIPs, and associated brands.