Dr Pauwlina Cyca Md Email and Phone Number
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Pauwlina Graduated with a BSc. in Pharmacy from Dalhousie University after obtaining a BSc. in Honours Biochemistry from the University of New Brunswick, and pursued graduate studies from the University of New Brunswick and University of Guelph. She has always endeavoured to be at the forefront of health care change and promotion, beginning as a staff pharmacist and then later as a pharmacy owner and operations executive as well as leader within Pharmacy regulatory organizations. Pauwlina served as President Elect of the New Brunswick College of Pharmacists, as well as on the National Association of Pharmacy Regulatory Authorities (NAPRA) Board of Directors. In addition to the profession of pharmacy, Pauwlina is passionate about prematurity awareness and served on the Board of Directors for the Canadian Premature Babies Foundation. She is currently pursuing a degree in medicine with anticipated completion in 2023. While in medical school at the University of Calgary Cumming School of Medicine, Pauwlina served as the Senior Government Affairs and Advocacy Representative, as well as the Family Medicine Clinical Student Representative. Now, during her residency program, she serves as the Family Medicine delegate on the PARA assembly. Pauwlina practices purposeful resilience by training for and racing in triathlons in an effort to live a healthy active lifestyle and lead by example. She has earned Canadian age-group IronMan All World Athlete Status 2017, 2018, 2019, 2020. She has been sponsored as an athlete ambassador for a performance nutrition company during the 2018/2019 racing seasons. With this sponsorship she gained invaluable experience with social media marketing on six different mediums. "I am passionate about health and wellness, and have always stated that my objective was to be at the forefront of my profession, helping to drive it forward for the betterment of public well-being."Specialties: Team Management, Leadership, Patient Centered Care, Professional Service Innovation, Change Management, Operations, Regulatory / Government affairs, Social Media Marketing, Distribution, Human Labour Relations, Preventative Health, Nutrition.Athlete ambassador 2018/2019 F2C Nutrition IronMan All World Athlete Status 2017, 2018, 2019Scott Knowles New Practitioner of the Year award 2014.
Pharmacy Brands Canada
View- Website:
- pharmacybrandscanada.com
- Employees:
- 13
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Senior Advisor Of Pharmacy ServicesPharmacy Brands Canada Jan 2020 - PresentWestern Canada• Directing the design, development, implementation, and maintenance of programs, policies, and procedures to assist Banner Members in growing their pharmacy practice.• Execute business initiatives and ensure pharmacies are equipped and prepared to implement, ensuring communication plans on change are disseminated timely. • Foster working relationships with provincial regulatory bodies and pharmacy association groups.• Proactively plan regular activities (clinical business plans, continuous education and pharmacy visits) based on key business priorities.• Support new Banner Member onboarding and training of existing programs. OPERATIONS & PROCEDURES• Act as a liaison facilitating effective collaboration and communication with key stakeholders and ensuring that national pharmacy standards are integrated.• Promote and support the execution of patient care services available with the scope of practice for each province.• Strive for continuous improvement in company growth and maintain a thorough understanding of the competitive landscape.• Review and analyze current, past and new business opportunities for compliance and cost savings for Banner Members. • Responsible for monitoring changes in government program requirements and designing changes with technology, processes, and policy to meet such changes.
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Speaker And Advocate; Specialist In Operations, Regulatory Affairs And Policy DevelopmentPsc Pharmacy Nov 2019 - Present
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Pharmacy District ManagerRexall Pharmacy Group Ltd. Nov 2018 - Nov 2019Calgary, Canada AreaWorking within the Rexall Health Solutions framework: Ensures every store and site meets and exceeds their service, sales, profit, training, gross margin, shrink, labour and recruiting targets through operational excellence and superior leadership. Identify opportunities, develop and implement action plans, and accountable for the success of store operations and the profitability of all stores in the Alberta region. SCOPE OF OPERATIONSOutpatient Hospital PharmaciesLong Term Care PharmaciesMethadone Clinics IV/Infusion pharmaciesResponsible for monitoring the operation of pharmacy departments through its Pharmacy Managers by formulation and monitoring Pharmacy policies and procedures to ensure compliance with regulations and policies.Responsible for ensuring that clinic stores within the district achieve and maintain budgeted sales, gross margin, expense, EBITDA, inventory targets, labour costs, shrink, and controllable store expenses.Partners with District Manager to ensure retail stores achieve and maintain budgeted sales, gross margin, expense, EBITDA, inventory targets, labour costs, shrink, and controllable store expenses.Oversee pharmacy purchases to ensure products needed are only allocated from designated suppliers and specific brand products, and recommending additions and deletions where warranted.Ensure store level control of narcotic reconciliation processesResponsible for ensuring the compliance of all reports and financial information to Rexall Support Centre in a timely mannerEnsure staff are customer service focused in order to achieve exceptional patient care while controlling wagesResponsible for pharmacy human resource activities: recruitment, training, developing and motivating staff, performance evaluations, disciplinary procedures, employee relations and labour relations, and relief scheduling as required.Serving as an advisor for pharmacy management.Actively participates in recruitment of pharmacy students and interns -
Pharmacy Operations SpecialistShoppers Drug Mart May 2018 - Oct 2018British ColumbiaLiaises closely with Associates, pharmacy teams and District Managers to ensure consistency of operational standards, pharmacy services, execution of Pharmacy programs, achieve targets and foster an environment of continuous improvement.Accountable for the success of Pharmacy Operations and Pharmacy profitability of all stores in my assigned region.Analyze pharmacy count, sales, margins and expenses to monitor financial success of each location, highlight potential growth areas, and ensure the Associates are on target to meet common year plan goals.Monitors Pharmacy business systems in each location to highlight and recommend opportunities for improvement.Understands each pharmacy’s potential growth and financial achievement within its given marketplace, identifying the levers requiring activation to reach that potential, and developing, in partnership with the Associate, a store specific strategy to ensure each store is successfully profitable relative to its capabilities.Liaise with stores and corporate stakeholders on issues relating to pharmacy practice and patient care including college inspections, suspected narcotic losses, medication errors and IT dispensary concerns, to resolve issues promptly and effectively.Develop and communicate action plans to successfully implement Corporate Pharmacy initiatives efficiently.Maintain current knowledge of pharmacy operating guidelines and monitor changes to legislation that impact pharmaceutical business to ensure all retail stores operate in strict accordance with regulatory mandates.Responsible for providing a smooth and successful transition of Associates and store transfers / acquisitions, ensuring correct operational standards are being implemented and operational procedures are followed within pharmacy.Identify and develop potential Associates and provide proposals and recommendations to the VP of Operations as well. -
Pharmacist Associate OwnerShoppers Drug Mart Sep 2015 - May 2018Calgary, Canada AreaAs an Associate-Owner, I actively manage and oversee the day to day operations of all aspects of my Shoppers Drug Mart licensed business.Monitored inventory management, scheduling, staff training, labour, product offering, implemented new standards and procedures in all store aspects, human resource management (educating; performance management; corrective instruction; hiring; recruitment and retention; developed employee agreements / contracts / incentives and selection criteria; employee development) for teams of 12-54 people.Responsible for the planning, logistics, reporting and monitoring of budgeting documents (Common Year Plan, Profit and Loss Balance sheets), program and project budgets, Key Performance Indices such as (but not limited to): wage cost / script, sales per labour hour, inventory cost, gross profit margin etc.for budgets of 9 Million, and 3.4 Million dollars annually for my respective stores.Pioneered a pharmacy services clinic based model of care servicing patients with no family physician afflicted by specific disease states.Managed multi-unit healthcare services in conjunction with a physician clinic, diagnostic imaging, dentistry, occupational therapy, physiotherapy, optometry, home health care, pharmacy, dermatology services. Successfully acquired Alberta Aids to Daily Living Vendor status and leveraged access to high-need patients to provide superior interdisciplinary patient care. Earned Additional Prescribing Authority (AB)Recognized by the Riverview Business community and awarded the Business Growth and Innovation AwardRecognized by SDM Corporate Regional for highest Customer Satisfaction Index in the Region for 2 years and ongoing. Achieved a 98% and 92% respectively on Employee engagement and satisfaction with respect my leadership; a 40% increase over previous surveys. Managed teams from 12-54.Developed store teams into managers / pharmacists / Associate Owners / MBA executives
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Pharmacy Operations SpecialistShoppers Drug Mart Jun 2013 - Sep 2015New Brunswick, CanadaPerformance as Rx Specialist: Rolled out a Standardized Documentation process (Acuro) for BC pharmaciesConducted regular pharmacy /store visits (90/41 BC/NB) throughout the yearDigital Pharmacy, Autorefill Enrolment, Digital Account verification increased over 500% in 4 periods. Customer Service overall Rx satisfaction Year end index was 109.57, the highest in the country (NB)Wage cost / Script Year end finished at 4.70 vs a plan of 4.71 (NB)Professional services year end index was 137.91 to plan (NB)All Stores/Associates/Pharmacists Injection certified and providing injections, All Associates prepared to legally offer minor ailment prescribing (BC/NB)
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Pharmacist OwnerShoppers Drug Mart Dec 2010 - Sep 2013As an Associate-Owner, I actively managed and oversaw the day to day operations of all aspects of my Shoppers Drug Mart licensed business. I used my business insights to maximize the success and profitability of my business while growing the Shoppers Drug Mart brand.Motivated and inspired my team to do and be their best translated to success not only for my team but also for my patients and business.Provided High Level Patient CareMy professional skills and leadership in the Pharmacy was a core focus of my week. I was directly involved in achieving ongoing success in the Pharmacy side of the business.
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Staff PharmacistShoppers Drug Mart Apr 2010 - Dec 2010Moncton, Nbchecking prescriptions for accuracy,counseling on prescription medications,OTC counseling,health management consulting,participation in SDM programs including cognitive/enhanced servicescollaboration with pharmacy assistant to accurately dispense prescription medications.
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Research AnalystShift Central Nov 2005 - Aug 2006New Brunswick, Canada
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Graduate Research AssistantAgriculture And Agri-Food Canada May 2003 - Oct 2005New Brunswick, Canada; Guelph Ontario
Dr Pauwlina Cyca Md Skills
Dr Pauwlina Cyca Md Education Details
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Medicine -
Dalhousie UniversityPharmacy -
University Of GuelphBiology Epidemiology
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University Of New BrunswickBiochemistry
Frequently Asked Questions about Dr Pauwlina Cyca Md
What company does Dr Pauwlina Cyca Md work for?
Dr Pauwlina Cyca Md works for Pharmacy Brands Canada
What is Dr Pauwlina Cyca Md's role at the current company?
Dr Pauwlina Cyca Md's current role is Senior Advisor of Pharmacy Services at Pharmacy Brands Canada and Resident Physician.
What is Dr Pauwlina Cyca Md's email address?
Dr Pauwlina Cyca Md's email address is pd****@****mart.ca
What schools did Dr Pauwlina Cyca Md attend?
Dr Pauwlina Cyca Md attended University Of Calgary, Dalhousie University, University Of Guelph, University Of New Brunswick.
What are some of Dr Pauwlina Cyca Md's interests?
Dr Pauwlina Cyca Md has interest in Social Services, Children, Education, Science And Technology, Health.
What skills is Dr Pauwlina Cyca Md known for?
Dr Pauwlina Cyca Md has skills like Pharmaceutical Care, Pharmacists, Medication Therapy Management, Healthcare, Healthcare Management, Pharmacy, Clinical Research, Team Management, Change Management, Team Leadership, Operations Management, Pharmacy Practice.
Who are Dr Pauwlina Cyca Md's colleagues?
Dr Pauwlina Cyca Md's colleagues are Lucy Yoo, Diego Sanchez B.eng, Kirstin G., Marina England, Tammy Wilson, Pankaj Kumar, Jeff Schlotter.
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