Pav Sharma Email & Phone Number

Bradford, Gb

Leeds, England, United Kingdom

Performance Coach Training and coaching new hires on product and tech understanding. Providing sales and prospecting training whilst also delivering feedback sessions, both group and 1-2-1 whilst continuing the below responsibilities. Our team was ultimately made redundant and was replaced by the new hires I help trainPartnerships Manager Prospecting, meeting and negotiating contracts with partners in the tech and finance space to maximise sales revenue for the SME sector. Responsible for partner launches, revenue splits and tech implementations. Continuing the responsibilities below.Project Implementation Prospecting, pitching, and providing product demos for Financial Wellbeing via a SaaS service.Each client treated as an individual project. Managing full sales cycle from onboarding through to going live. Providing Tech-Ops, CS and Implementation resolution

Huddersfield, United Kingdom

Bradford, United Kingdom

Tasked with managing, maintaining and developing B2B relationships with Amazon Europe and various smaller independent retailers, through either face to face, email or telephone, my key priority was to maximise sales growth through high volume, fast moving product.Taking a tailored approach with each client, I crafted concise sales proposals, pitch them to my clients and work alongside UK distributors to ensure product was shipped in a timely fashion to our clients. I also answered all queries in a professional manner maintaining feedback scores of over 95%.I also took the responsibility of analysing monthly and weekly sales data to ensure business needs were met, and reporting back to the directors for cost saving, promotions and identify product lines that needed restocking and putting in the orders with the appropriate suppliers

Bradford, United Kingdom

Processing customer mortgage applications as an end to end process from initial contact through to underwriting stage. Vetting customer bank details, payslips and credit files in a meticulous fashion to ensure mortgage affordability and eligibility in line with Santander’s lending policy and FCA regulations to maintain levels of responsible lending.I had to consistently keep in contact with key customers managing their timescales and informing them of stage of their application, requesting additional documentation and information where appropriate and deemed necessary. Certain instances required me to call upon my objection handling skills to extend deadlines and decline customer applications for various reasons.

Bradford, United Kingdom

As a primary point of contact for any potential Santander customer, my role consisted of a consultative approach to identify customer needs and promote the key benefits of becoming or remaining a Santander customer.Once establishing the best outcome for the customer, I took responsibility for completing a high-level affordability assessment and criteria checks to confirm whether we could continue to create or retain business with customers.Furthermore, I led training groups to piers and supported their ability to follow up all leads and effectively close deals while delivering excellent service and adhering to financial regulations

Bradford, United Kingdom

My key responsibilities were to manage Santander’s customer database handling all account enquiries in a timely fashion, delivering exceptional customer service alongside staying below company metrics by a minimum of 20%.Throughout this period this introduced a pilot to promote new products to existing customers. I was part of the project to implement this pilot providing feedback, bug fixes, improvement suggestions along with continuing my regular role and was able to convert 60% of leads into new business referrals.Leading one on one and group led coaching sessions to new staff and staff who required development, attending focus sessions for customer improvement and being Santander’s site Digital Ambassador has enabled me to highlight myself as a exceptional performer to management for my next promotion.

Bradford, United Kingdom

Inbound and outbound telephone-based role where I would adopt a consultative approach to identify customer needs and provide a tailored and appropriate package to them.Negotiating with key clients such as estate agents, care homes, electrical wholesalers and manufacturers allowed me to close mutually beneficial deals with values up to £100,000. I was confidently able to cross-sell and up-sell where necessary and appropriate to promote sales growth and smash sales targets.Starting from a mere website administration role, the role developed into into an inbound telesales role, to an outbound sales role ensuring that stock was picked packed and paid for. Then due to exceptional performance, I was charged with training and leading three sales executives to ensure they were capable and efficient sales executives delivering the high standards set by the company.