Pavan Dodda Email & Phone Number

Pavan Dodda is a Salesforce Administrator at Dun & Bradstreet Technology and Corporate Services India LLP.

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  Salesforce Administrator

  Dun & Bradstreet Technology And Corporate Services India Llp

  Jun 2021 - May 2022

  • Administers overall setup, configuration and maintenance of the Salesforce.com platform for the various divisions• Troubleshoot basic and customized SFDC functionality with end-users and provide analysis to developers• Performs system administration functions such as user management (profiles and roles), field and validation rule configuration, record types, picklists, page layout management, , data management, email templates, folder management, and public groups, as well as other configuration items• Permission and security management• Hands-on experience in data loader, Reports, and Dashboard.• Workflow, Process Builder as per business requirements• Responsible to analyze, troubleshoot and solve the delivery/production team reported issues.• Partner with Product Development to resolve customer reported bugs.• Ability to reliably and correctly estimate time to resolve technical problems and a clear understanding of your limitations for escalation purposes.• Meet individual performance goals, including weekly and/or annual efficiency goals.