Pavan Gupta Email & Phone Number

Atlanta, Ga, Us

Jacksonville, Fl, Us

I deliver IT operations while leading and managing multiple engineering teams and provide high computing, self-healing and resilient infrastructure and SaaS solutions. I strive to maintain operational excellence and manage platform-related issues. Responsible for managing high compute private and public cloud infrastructure and smooth running of business wide tools & services. Responsible for establishing and maintaining audit controls, process and procedures and representing WRA businesses for SOC1, SOC2 and FBA audits. I also ensure the timely delivery of quality software to clients utilizing CI/CD pipelines.Platform Manager- AddVantage FIS Trust Product supporting 168 active clients (in-house, ASP & outsourcing).Software Delivery- build, deliver and maintain the entire software suite of Capital Markets - Wealth Management/Retirement Product Lines utilizing Secure Software Development Life Cycles (SSDLC)Systems Security- Lead Vulnerability Remediation team to keep all systems and applications free of Vulnerabilities. IT Operations- IBM infrastructure and Windows private cloud infrastructure for WRA businesses. Responsible for design, setup, testing of high compute infrastructure to deliver ASP, SaaS, BPaaS business operations while meeting established KPIs, SLAs and managing uptime/capacity and forecasting for future growth. Responsible for providing continuous savings and improving SLAs

Wayne, Pa, Us

I introduced and maintained several enterprise wide tools and managed the end-to-end delivery and implementation of IT products and systems. I helped design and implement application lifecycle management tools and workflows, establish audit controls throughout all departments. I utilized change management controls to oversee the Dev and QA environments and provided the development, QA, and performance testing teams with automated self-service tools. Ensured data center uptime and delivered 99.9% availability. Managed infrastructure operations.

I provided developers, support personnel with technical architectural leadership and facilitated production support, and problem and change management by employing best practices. I managed all customer-facing outages and issues in the production environment, delivering 24x7 on-call second and third-tier support. I monitored the memory, disk space, and CPU performance of the HP-UX and Solaris systems utilizing system administration tools and utilities and developed alerts to notify support when thresholds were passed. I assisted with incident and problem management processes while serving as the subject matter expert. I supported and deployed Java applications, resolved performance issues with Java and operating systems, and aided in fine-tuning DB connection pools. I oversaw the configuration and fine-tuning of operating systems and middleware and completed patches and application upgrades.

Bridgewater, New Jersey, Us

Provo, Ut, Us

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