Support and consult customers and GLAC team members on LMBI specific questions and issuesPerform global license audits for SAP BusinessObjects only customer as well as for mixed customers with both SAP Classic and SAP BusinessObjects productsWork with relevant SAP GLAC Contacts on LMBI-tool specific customer and internal documentation and reporting (e.g. Internal FAQ, Training materials, Customer nomination sheets)Solve and follow up technical SBOP BI audit related questions in timely manner (active link between SSC and SE)Resolve known errors by means of SAP notes, customer messages, existing documents in timely mannerThorough understanding of the expert area (e.g. LMBI-tool and SBOP BI license models)Work with SAP GLAC SE BusinessObjects contacts on potential LMBI-tool and process improvements

Providing SAP Advisory services to SAP clients in Europe and UK market.Worked on various projects on client locations to provide them Entitlement analysis, contract analysis, process analysis and other SAP SAM related services.Prepare Effective License Position reports to report the licenses purchased vs licenses deployed.Supported SAP BASIS team with the annual SAP License audit projectWorked on data collection and analysis pertaining to the software installed on client's environment for SAP publisher.Track Software usage to identify cost-saving opportunities for renewals and report to stakeholders to realize identified savings.Has touch base on SAP FNMS data analysis, Power BI dashboard (provided backend data for already built in visualization), LUI and LUPA.Yet to start working on S/4HANA and SAP Digital/Indirect access licensing.

The Key Deliverables: License Management and Consulting (USA, Canada, UK, South Africa, MENA, Poland, Greece, Turkey):Preparing annual list of customers to be audited during the yearStrategic Planning of audit execution, target achievement and revenue generationCommunicating with customers and support them in performing the license audit process in their SAP systems (advice on technical – USMM, LAW, LAW2.0, LMBI and contractual terms)Interacting with technical (system administrators) and administrative (purchaser, CEO, CIO, etc) people from a customer point of view, and then with both Sales, LCM (License Compliance Managers) and Contract department colleagues from an SAP perspective, to ensure smooth running of the compliance audit programAnalyzing audit reports, ensuring correctness of reports from customers, evaluating them and comparing them with their software license agreement (EULA) and detect complianceAdvice customers, together in meeting with the sales team and LCM about audit findings (post audit) and license deployment issues and advice best practices to be followed, thus promoting software asset management on an on-going basis