Major Incident Management Professional, offering over 8 + years across Incident & Problem Management; currently working with MindtreeDemonstrated capabilities in managing process verticals with a strong background in implementing process improvements and quality initiatives for desired performance levels; Expertise in maintaining high-quality levels and ensuring adherence to all quality parameters and procedures as per the norms.Skilled at monitoring incident priorities & risks, analyzing closed incidents & process measurements to identify & resolve incident assignment issues.ITIL V3 Foundation Certified.
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Senior SpecialistLtimindtreeBengaluru, Ka, In
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Major Incident, Problem And Change ManagementMindtree May 2018 - PresentBengaluru Area, India -
Incident Management ,Tech Lead,Problem ManagementDxc Technology Apr 2017 - Apr 2018 -
Incident ManagementHp Enterprise Services Apr 2016 - Mar 2017Incident Management, Problem management -
Senior Technical Support EngineerHp Jan 2009 - Mar 2016Bangalore -
Technical SupportSitel Oct 2007 - Jan 2009Supporting Lexmark Color Laser Printers
Pavan Kumar B Education Details
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Bcom Computers
Frequently Asked Questions about Pavan Kumar B
What company does Pavan Kumar B work for?
Pavan Kumar B works for Ltimindtree
What is Pavan Kumar B's role at the current company?
Pavan Kumar B's current role is Senior Specialist.
What schools did Pavan Kumar B attend?
Pavan Kumar B attended Sri Sathya Sai Institute Of Higher Learning.
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Pavan Kumar B
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