Pv Literature Surveillance Expert
Current● Vendor Management & Compliance: Support vendors to ensure productivity, quality, and compliance with SOPs in all literature-related activities, including managing a product list, mapping sheet, and shared-INN literature to ensure accurate global surveillance.● Global Literature Subject Matter Expert (SME): Support local literature and provide SME support to affiliates globally by maintaining and monitoring the Literature mailbox and responding to ad-hoc requests. Led literature retrieval and triage for safety surveillance and case management, ensuring alignment with business and regulatory requirements.● Training & Development: Conduct comprehensive training on databases, SOPs, pharmacovigilance, and clinical development to enhance team flexibility and productivity. Actively participate in literature tool and SOPs training for vendors.● Cross-functional Collaboration: Coordinate with cross-functional teams and technology platforms to meet business needs, track deviations, and manage CAPA processes.● Audit & Inspection Readiness: Led literature-related activities during audits and inspections, ensuring compliance with regulatory requirements as the Literature Surveillance SME. ● Customer Engagement & Satisfaction: Respond promptly and accurately to unsolicited verbal and written medical literature inquiries from HCPs and consumers, consistently meeting or exceeding customer satisfaction objectives.