- Our Main KRA was to generate leads from different platforms like Facebook, LinkedIn, Vimeo, Youtube, Blogger, Site. Google etc.- Planning and executing new strategies on how to Increase sales from different ways of Marketing, how to increase the views, etc.- Preparing the Marketing Collaterals, Exhibiting company on a different platform, etc.

- Handled Incoming calls from customers and give them a proper response.- Got Promoted in just 5 Months and then closely worked with the Quality Assurance Team to improve the quality of each call.- Used to give feedback to the agent whenever they were going wrong to meet the organization's predefined Quality parameters.- Sharing the feedback with my team members. One on One and in a group also.- Conducting briefing of my team. Also, conducting a training session with them on… Show more - Handled Incoming calls from customers and give them a proper response.- Got Promoted in just 5 Months and then closely worked with the Quality Assurance Team to improve the quality of each call.- Used to give feedback to the agent whenever they were going wrong to meet the organization's predefined Quality parameters.- Sharing the feedback with my team members. One on One and in a group also.- Conducting briefing of my team. Also, conducting a training session with them on different topics and devices and doing handhold activities with them to make them understand the tools and the technology. Show less

- Used to handle the social media platform of the company.- Working on Generating online leads via SEO.