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Pavan Samala Email & Phone Number
Senior Executive Analytics
at
FIS
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Senior Executive Analytics
Location
Hyderabad, Telangana, India
Company size
Who is Pavan Samala? Overview
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Quick answer
Pavan Samala is listed as Senior Executive Analytics at FIS, a company with 3378 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Pavan Samala.
Pavan Samala previously worked as Lead Quality at Sutherland Global Services and Senior Business Analyst at Knoah Solutions Private Limited.
Company email context
Email format at FIS
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FIS
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Profile bio
About Pavan Samala
Peer recognized Analytics Professional with 15 plus years of experience in Quality management and Analytics. Currently, as Senior Executive Analytics, responsible for a team that is responsible for end to end project management starting from connecting through understanding, evaluating, to providing recommendations to stakeholders regarding pain areas and providing for optimal solutions including resource allocation in a timely manner. Past experiences with leading corporates has horned my administrative skills handling various facets of quality management with multiple customer handling across domains. ITIL Foundation V3 2011 Certified, Proficient in Speech Analytics [NICE, Verint, NiC, Nexidia]; working Knowledge of various statistical tools [MiniTab, QI Macros, and SPSS], and Text Analytics [R]; and Six Sigma Green and Black Belt Certified.
Current workplace
Pavan Samala's current company
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Fis
9 roles
Pavan Samala work experience
A career timeline built from the work history available for this profile.
Senior Executive Analytics
Current- Lead, monitor, and mentor Speech Analytics team of 7 members on day to day basis
- Lead and was an active team player in managing projects using speech analytics thereby improving cost effectiveness - handle time, repeat callers, enhanced customer experience
- Handpicked to consult for product development and to perform functional testing
- Ensure end-to-end execution of projects in agreed timeframes that suit the client/stakeholder deliverable
- Engage and Identify areas of improvement and provide actionable insights and optimal solutions to maximize customer satisfaction levels
- Collaboratively work with stakeholders delivering quality service thereby generating new project leads
Dec 2018 - Present
Lead Quality
- Collaborate with multiple Account heads, understand the requirements and areas of concern, and perform deep dive analysis to improve the health of the programs across multiple sites
- Carry out Speech Analytics projects using NICE & Verint Speech technologies
- Accelerating on R to perform basic text analytics
Jul 2015 - Dec 2018
Senior Business Analyst
May 2014 - Jun 2015
Business Analyst
Oct 2010 - May 2014
Esupport Officer
Aug 2009 - Oct 2010
Quality Analyst
Jun 2007 - Apr 2009
Technical Support Executive
Nov 2006 - Jun 2007
Customer Support Engineer
Apr 2004 - Sep 2006
Team & coworkers
Colleagues at FIS
Other employees you can reach at valuelink.co.uk. View company contacts for 3378 employees →
AA
Ashok Alagesan
Colleague at FisWembley, England, United Kingdom, United Kingdom
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LS
Latanza S.
Colleague at FisAtlanta Metropolitan Area, United States
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PS
Piotr Sieniewicz
Colleague at FisOlsztyn Metropolitan Area, Poland
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JN
John Nixon
Colleague at FisDublin, County Dublin, Ireland, Ireland
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VI
Vedant Iyer
Colleague at FisBengaluru, Karnataka, India, India
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SP
Sudhershan Pandhre
Colleague at FisGreater Hyderabad Area, India
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SH
Sujith Haridas
Colleague at FisTamil Nadu, India, India
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MP
Mileen Patle
Colleague at FisPune, Maharashtra, India, India
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AG
Ankush Gaware
Colleague at FisPune, Maharashtra, India, India
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MG
Meghna Girase
Colleague at FisPune, Maharashtra, India, India
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Ashok Alagesan
Colleague at FisWembley, England, United Kingdom, United Kingdom
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LS
Latanza S.
Colleague at FisAtlanta Metropolitan Area, United States
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PS
Piotr Sieniewicz
Colleague at FisOlsztyn Metropolitan Area, Poland
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JN
John Nixon
Colleague at FisDublin, County Dublin, Ireland, Ireland
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VI
Vedant Iyer
Colleague at FisBengaluru, Karnataka, India, India
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SP
Sudhershan Pandhre
Colleague at FisGreater Hyderabad Area, India
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SH
Sujith Haridas
Colleague at FisTamil Nadu, India, India
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MP
Mileen Patle
Colleague at FisPune, Maharashtra, India, India
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AG
Ankush Gaware
Colleague at FisPune, Maharashtra, India, India
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MG
Meghna Girase
Colleague at FisPune, Maharashtra, India, India
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FAQ
Frequently asked questions about Pavan Samala
Quick answers generated from the profile data available on this page.
What company does Pavan Samala work for?
Pavan Samala works for FIS.
What is Pavan Samala's role at FIS?
Pavan Samala is listed as Senior Executive Analytics at FIS.
Where is Pavan Samala based?
Pavan Samala is based in Hyderabad, Telangana, India while working with FIS.
What companies has Pavan Samala worked for?
Pavan Samala has worked for Fis, Sutherland Global Services, Knoah Solutions Private Limited, Knoah Solutions, and Brigade Corporation.
Who are Pavan Samala's colleagues at FIS?
Pavan Samala's colleagues at FIS include Ashok Alagesan, Latanza S., Piotr Sieniewicz, John Nixon, and Vedant Iyer.
How can I contact Pavan Samala?
You can use AeroLeads to view verified contact signals for Pavan Samala at FIS, including work email, phone, and LinkedIn data when available.
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