"I began my journey in this role as a technician, initially disassembling and assembling laptops. Thanks to my quick learning ability, I seized the opportunity to advance to the next level, specializing in Root Cause Analysis and Process Engineering, where I've been gaining valuable experience and successfully managing RCA and process improvement projects."

"I possess strong expertise in laptop motherboard systems, excelling in troubleshooting and diagnosing issues, as well as skillfully replacing small components to ensure seamless functionality."