Pavan Wankhede Email and Phone Number

Proven track record of effectively communicating with customers, understanding their needs, and ensuring high levels of satisfaction through personalized service.Conducting inspections, and test driving cars; Ensured customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.Technical Expertise & Product Knowledge: Strong understanding of automotive systems and components, coupled with up-to-date knowledge of manufacturer specifications, enabling accurate service recommendations and solutions.Sales & Upselling Skills: Demonstrated ability to identify opportunities for additional services or products, effectively communicating their benefits, and successfully upselling to customers.Team Collaboration & Workflow Optimization: Collaborative team player adept at working with technicians and service managers to streamline workflow, resolve issues promptly, and deliver seamless customer experiences.