Pavanbharathkumar T Email & Phone Number

With over 15 years of work experience overall, I am a passionate and driven Branch Manager Services at Zopper, a leading online platform for home appliances and electronics. My core competencies include Service Network Improvement, Vendor Management, Warranty Support, and Customer Satisfaction, NPS, CSAT, Spares Parts Management, Auditing. I am motivated by Zopper's mission to provide hassle-free and affordable services to customers across India, and I bring diverse perspectives and experiences from my previous roles at Voltas and Whirlpool.As the Branch Manager Services for AP & Telangana, I am responsible for overseeing and improving the service network for various products and plans offered by Zopper, such as Zopper Assure, Home Assure, On Demand Service, Device Secure, and IIFL Secure. I work with partners, vendors, and customers to ensure timely and quality service delivery, and to resolve any issues or complaints. I also collaborate with the sales and marketing teams to promote and sell the service plans and products to potential and existing customers. I use my skills in Microsoft Excel, engineering, and management to analyze data, optimize processes, and improve performance.