Pavan Goda Email & Phone Number

United States

United States

India

Hyderabad Area, India

Techno-Functional People Manager, Product Owner and Business Analyst with 13+ Years of overall experience in designing and executing Projects, Products and Programs in banking and pharmaceuticals domains. Scrum Master of the Agile Delivery supporting US and India based Projects. Extensive background and Strong skill set in managing Cross-Functional teams in Infrastructure Management area by practicing Agile Scrum Framework to add continuous attention to technical excellence helping teams and… Show more Techno-Functional People Manager, Product Owner and Business Analyst with 13+ Years of overall experience in designing and executing Projects, Products and Programs in banking and pharmaceuticals domains. Scrum Master of the Agile Delivery supporting US and India based Projects. Extensive background and Strong skill set in managing Cross-Functional teams in Infrastructure Management area by practicing Agile Scrum Framework to add continuous attention to technical excellence helping teams and organizations to excel. Show less

Hyderabad

[Automation Projects for Application Repositories] Owned Automation Products to maintain Application Repository as part of Configuration Management Database [CMDB] which primarily serves Internal and External Customers using VB Script, RPA Blue Prism & UiPath. Key focus on Product Design and functionality, release Activity Logging, Fall-back Mechanism, Auto-sync and Releasing increments that meets Acceptance Criteria of Data Quality (Security, Integrity and Privacy) • Part of Application… Show more [Automation Projects for Application Repositories] Owned Automation Products to maintain Application Repository as part of Configuration Management Database [CMDB] which primarily serves Internal and External Customers using VB Script, RPA Blue Prism & UiPath. Key focus on Product Design and functionality, release Activity Logging, Fall-back Mechanism, Auto-sync and Releasing increments that meets Acceptance Criteria of Data Quality (Security, Integrity and Privacy) • Part of Application Management Review Committee [AMRC] which assesses application’s Data (Attributes), Governance aspects, reinforcing to comply with Regulations and Policies of Application Lifecycle Management [ALM] as part of Software Development Lifecycle [SDLC].• Part of Data Quality efforts as part of Service Assets and Configuration Management [SACM] program.• Focus on Risk and Compliance to adhere to Data Governance/Privacy/Quality and Safety practices as recommended by AMRC/ALM/SDLC.• Platform Management – Asset, Release, Problem, Incident and Change Management. Show less

Hyderabad, Telangana, India

 Led teams across broad technical, functional and business disciplines. Focused teams on business objectives and trackedprogress to ensure project milestones were completed on time, on budget and with the desired results. Managed diverse Work Streams Teams pertaining to ITIL Framework – Requestors, Submitters, Reviewers, Approvers,Arbitrators, Implementors and Auditors Teams. Key strategist to deploy ITSM Tools like Remedy and Service Now – Configure, Customize, Deploy… Show more  Led teams across broad technical, functional and business disciplines. Focused teams on business objectives and trackedprogress to ensure project milestones were completed on time, on budget and with the desired results. Managed diverse Work Streams Teams pertaining to ITIL Framework – Requestors, Submitters, Reviewers, Approvers,Arbitrators, Implementors and Auditors Teams. Key strategist to deploy ITSM Tools like Remedy and Service Now – Configure, Customize, Deploy, Release andMaintenance of ITIL Tools. Introduced Automation in possible areas to improvise the quality of deliverables. Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectivelyin rapidly evolving global business environments. Defined processes and tools best suited to each project. Performed frequent SWOT analysis and focus on areas of risk andimprovements to meet project specifics and client goals, creating detailed project road maps, plans, schedules and workbreakdown structures. Honored with WELLS FARGO’S “WAC-Wells Fargo Annual Conclave” award for the year 2014 in the recognition ofoutstanding project transitioning and stabilizing. Show less

Hyderabad, Telangana, India

• Led teams across broad technical, functional and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.• Managed diverse Work Streams Teams pertaining to ITIL Framework – Requestors, Submitters, Reviewers, Approvers, Arbitrators, Implementors and Auditors Teams.• Key strategist to deploy ITSM Tools like Remedy and Service Now – Configure, Customize, Deploy, Release and… Show more • Led teams across broad technical, functional and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.• Managed diverse Work Streams Teams pertaining to ITIL Framework – Requestors, Submitters, Reviewers, Approvers, Arbitrators, Implementors and Auditors Teams.• Key strategist to deploy ITSM Tools like Remedy and Service Now – Configure, Customize, Deploy, Release and Maintenance of ITIL Tools. • Introduced Automation in possible areas to improvise the quality of deliverables.• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.• Defined processes and tools best suited to each project. Performed frequent SWOT analysis and focus on areas of risk and improvements to meet project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures. Show less

Hyderabad, Telangana, India

ITIL Service Management Tools: Configure and maintain ITSM Tools like Remedy, ServiceNow and other tools likeJIRA. Project Manager: Identifying monotonous repetitive processes and exploring possibilities of introducing Automation toensure manual effort is mitigated simultaneously bring in accuracy and effectiveness of deliverables for an optimal costeffectivesolutions/productivity. Business strategist; Plan and manage critical and non-critical projects aligning business… Show more ITIL Service Management Tools: Configure and maintain ITSM Tools like Remedy, ServiceNow and other tools likeJIRA. Project Manager: Identifying monotonous repetitive processes and exploring possibilities of introducing Automation toensure manual effort is mitigated simultaneously bring in accuracy and effectiveness of deliverables for an optimal costeffectivesolutions/productivity. Business strategist; Plan and manage critical and non-critical projects aligning business goals with technology solutionsto drive process improvements, competitive advantage and bottom-line gains. Infrastructure Change Management: Infrastructure change record management, reviewing and approvingimplementations basing on risk assessments. Windows Server Engineer; Hands on experience on Windows server 2003, 2008/R2 and 2012. Expert in practicing ITIL framework and project management methodologies. Able to manage large project teamsand known for high-quality deliverables that meet or exceed timeline and budgetary targets. Qualitative and Quantitative Analysis :Design and Create Reports to assess Data’s Quality and Quantity metrics toenable strategical approaches for Forecasting and Trend analysis purposes using tools such as BMC Remedy (PAC2000) Oracle Discoverer, SharePoint Sites – MS Excel, PowerPoint and Access. Excellent communicator; leverage technical and business to communicate effectively with client executives and theirrespective teams. Show less

Hyderabad, Telangana, India

IBM INDIA PVT LTD (HYDERABAD & CHENNAI), SERVER ADMINISTRATOR, 2007 to 2011• Server Build : Installed Windows Server O/S through Altiris RDP v 1.0.2. and or Network Bootstrap Program (PXE boot) on bare metal. Installed Windows Server 2008 O/S using WDS server role. Installed Windows Server O/S through VMWare server. Have built Physical servers, Blade servers and Virtual servers as per the configuration specifications given by client and handed over the servers to customer in a timely… Show more IBM INDIA PVT LTD (HYDERABAD & CHENNAI), SERVER ADMINISTRATOR, 2007 to 2011• Server Build : Installed Windows Server O/S through Altiris RDP v 1.0.2. and or Network Bootstrap Program (PXE boot) on bare metal. Installed Windows Server 2008 O/S using WDS server role. Installed Windows Server O/S through VMWare server. Have built Physical servers, Blade servers and Virtual servers as per the configuration specifications given by client and handed over the servers to customer in a timely fashion.• NIC Teaming : Configuring and troubleshooting NIC Teaming via Broadcomm Advanced Systems BACS.• Server Performance Monitoring : Configuring counters in Performance Monitor console to monitor server performance. Take necessary actions to mitigate risks. • Security Patching : WSUS, SCCM - To keep the systems up to date from the Latest Vulnerabilities addressed by software vendors like Microsoft Apply Security patches released by Microsoft on a monthly basis using a VB script. Troubleshooting errors while patching servers. • Health Checking : PowerShell and VBScripts scheduling - To take proactive measures Health Checks are performed on a monthly basis. Health Checks include checking the disk space, random alert monitoring, security related checks like password complexity and age, AD group verification etc.• Performance Alert monitoring : To work and resolve tickets that are triggered by Alert Monitoring System like Tivoli, NET IQ etc., • IT Delivery by ITIL Process : • High Availability / On Call person : • Incident and Problem Management : Show less

Hyderabad, Telangana, India

Worked as Accounts Receivable Executive for Apollo Health Street : Primary responsibility was to work as Collections Department Executive for Client Hospitals Account Receivables from US Patients. Maintaining the billing systemGenerating invoices and account statementsPerforming account reconciliationsMaintaining accounts receivable files and recordsProducing monthly financial and management reportsInvestigating and resolving any irregularities or enquiriesAssisting… Show more Worked as Accounts Receivable Executive for Apollo Health Street : Primary responsibility was to work as Collections Department Executive for Client Hospitals Account Receivables from US Patients. Maintaining the billing systemGenerating invoices and account statementsPerforming account reconciliationsMaintaining accounts receivable files and recordsProducing monthly financial and management reportsInvestigating and resolving any irregularities or enquiriesAssisting in general financial management and analysis Show less

Pg Certificate In Business Management, Business Administration And Management, General

Bachelor Of Metallurgy And Materials Technology, Mmt

Activities and Societies: Nirvana

Ssc