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@compucom.com
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Pavanjeet Kaur is listed as Business System (Quality) at CompuCom, a company with 8615 employees, based in Brampton, Ontario, Canada. AeroLeads shows a work email signal at compucom.com and a matched LinkedIn profile for Pavanjeet Kaur.
Pavanjeet Kaur previously worked as Service Desk Technician ll at Compucom and IT Helpdesk Analyst l at Compucom. Pavanjeet Kaur holds Post Graduate, Information Technology Business Analyst, Gpa- 3.6/4 With Distinction from Conestoga College.
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Certified ECBA Business System(Quality ) with 4 years of experience in performing quality evaluations and analyzing the data and performance patterns based on standardized processes to address performance and customer experience issues. My goal is to help organizations maximize their potential through effective system integrations and streamlined processes. I'm always looking for opportunities to make a positive impact on businesses and customers alike.I also worked for over 2+ years as a technical support analyst. With my deep knowledge of IT, I'm able to quickly and accurately diagnose and troubleshoot an issue. I'm also great at communicating complex technical topics in a way that's easy to understand. I have a track record of providing excellent customer service with a 4.8 customer satisfaction rate.
Listed skills include Performance Dashboards, Information Technology, Windows Server, Business Process Design, and 38 others.
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Mississauga, Ontario, Canada
- Perform in-depth contact quality evaluations based on a set of standardized processes and procedures.- Collaborate with management on the findings via standard reporting and/or discussion to meet or exceed contract quality standards.- Contributing to providing the overall "health" of an account as well as identifying and addressing any performance.
Mississuaga, Canada
- Handled service desk calls in a professional and timely manner according to IT service procedures, with a focus on prompt first-call resolution.- Worked with the team lead in queue monitoring, analyzing, and escalating incidents accordingly- Highly efficient in analyzing and prioritizing the issues to meet the SLAs - Working knowledge of Active.
Mississauga, ON
- Handled Service Desk calls in a professional and timely manner - Handled L1 and L2 tickets in the IT Service transition project and reported to the manager- Supported and troubleshoot Microsoft Office 365, Outlook, Jabber, Web-ex, and Box drive issues- Booked meetings by connecting video conferencing rooms at different locations and ensure with the.
Kitchener, Canada Area
-Provided exceptional customer service and maintained the company's standards and policies-Prepared food at different stations( beverages and sandwich ) - Worked in a fast-paced environment and committed to providing excellent service to customers all the time- Highly energetic and passionate to solve the customer's problems in a timely manner- Taught the.
Kitchener, Canada Area
- Gathered and analyzed the business requirements to purpose solutions for the new warehouse- Created process flowcharts As-IS and To-BE using the Microsoft Visio business tool- Performed GAP analysis to improve the internal processes- Evaluate data from the company's database and created a budget sheet using Excel and Power BI- Prepared reports and.
Other employees you can reach at compucom.com. View company contacts for 8615 employees →
Carl Brown
Colleague at CompucomPompano Beach, Florida, United States, United States
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BD
Baylin Deloach
Colleague at CompucomOdenton, Maryland, United States, United States
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JR
Johnny Reeves
Colleague at CompucomBentonville, Arkansas, United States, United States
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MS
Matthew Signorino
Colleague at CompucomLouisville, Kentucky, United States, United States
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HA
Hâle Akınsoy
Colleague at CompucomÇiftlik, Niğde, Türkiye, Turkey
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MO
Miranda Owens
Colleague at CompucomWinfield, Kansas, United States, United States
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DR
David Rangel
Colleague at CompucomMexico City Metropolitan Area, Mexico
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HW
Heather Waller
Colleague at CompucomPiedmont, Oklahoma, United States, United States
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TW
Tracy Wynne
Colleague at CompucomDetroit, Michigan, United States, United States
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KR
Kumar R.
Colleague at CompucomPune/Pimpri-Chinchwad Area, India
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-Learnt and implemented various business techniques and skills -Created Process flowcharts As-Is, To-Be and Swim lane -Used various tools.
- 14-week hands-on training focused on building the transferable and technical skills needed in a high-volume contact center environment..
-Basics of computer and IT fundamentals -Programming languages such as Java, C++, HTML and CSS -Database tools : Oracle, MySQL, SQL and.
Quick answers generated from the profile data available on this page.
Pavanjeet Kaur works for CompuCom.
Pavanjeet Kaur is listed as Business System (Quality) at CompuCom.
AeroLeads has found 1 work email signal at @compucom.com for Pavanjeet Kaur at CompuCom.
Pavanjeet Kaur is based in Brampton, Ontario, Canada while working with CompuCom.
Pavanjeet Kaur has worked for Compucom, Tim Hortons Stl, and Tqs Logistics.
Pavanjeet Kaur's colleagues at CompuCom include Carl Brown, Baylin Deloach, Johnny Reeves, Matthew Signorino, and Hâle Akınsoy.
You can use AeroLeads to view verified contact signals for Pavanjeet Kaur at CompuCom, including work email, phone, and LinkedIn data when available.
Pavanjeet Kaur holds Post Graduate, Information Technology Business Analyst, Gpa- 3.6/4 With Distinction from Conestoga College.
Pavanjeet Kaur is listed with skills including Performance Dashboards, Information Technology, Windows Server, Business Process Design, Requirements Analysis, Active Directory, Gephi, and Wireframing.
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