Pavan Kotha Email & Phone Number

United Kingdom

London, GB

London, GB

London, GB

Slough, Berkshire, GB

• I been worked as an IT Infrastructure Security Analyst in post Petya Ransomware Virus attack Recovery Stabilization Project.Role & Responsibilities:
• Worked with the client’s Management and technical teams, undertake risk, compliance, privacy and third party supplier assessments.
• Attended Programme/Project meetings and represented Information Security, given advices as required.
• Performed Security Sanity Checks on the Servers (Windows 2012/ 2008/ 2003) on both Pre and Post recovery states.
• Supported End User’s on Data Recovery process through Dell DDP.
• Worked on RB Infrastructure and Network monitoring tools such as Symantec, IPS/IDS, SPLUNK, NEXSUS, and NEXPOSE.

Swindon, Wiltshire, GB

• Honda Manufacturing Swindon (UK), Migrated their Associates from IBM Lotus Notes to Microsoft Exchange, as a part of Office 365 migration. I worked as a migration controller for late shift. Microsoft Office 365 which.
• Schedule the migration batches and running of migration jobs Error reporting and remediation of issues Update Migration Records Rejection of migration and rollback
• Plan ahead to ensure a smooth move to Office 365
• Move content from almost anywhere easily with zero downtime
• Report on migration success and how people are using Office 365
• Manage users, licenses and content with a single click from your desktop

Swindon, Wilts, GB

• I worked in various Infrastructure Projects with NBS such as Technical Infrastructure Support Analyst, Helping the business in critical business operations. Role & Responsibilities:
• As an IT Analyst, within a team to maintain and build IT infrastructure for our client. I mainly worked on client site (Nationwide Building Society) over 3 years.
• Provided BAU support on Incidents and Requests to configuration and support for Office, E-mail and Enterprise Applications.
• Support on Market, End User Data Backup/Monitoring solutions Like Bloomberg, Symantec Backup Exec.
• Supported on Enterprise, End User Security Solutions like Symantec Endpoint Protection.
• Provided high-level technical support to Executives, Senior Management, Stakeholders and PA's in the business.

Hatfield, Hertfordshire, GB

Computacenter is a one of the biggest service providers in the UK, it has many clients in Retail and Banking Sectors across the globe. I was working as an onsite IT Infrastructure Analyst for Nationwide Building Society. I was involves in many projects and worked as BAU 2nd/3rd Line Support Analyst, designing, implementing, configuring, administrating.

Tokyo, JP

• Worked as a Network Support Team member to maintain and build IT infrastructure for our clients. We mainly work remotely for all of our company clients from head office based in London Tower Bridge, scheduling site.
• Maintenance, Support and Troubleshooting on Lotus Notes 8.5.2 Domino Administrator, Designer and Client.
• Maintenance, Support and Troubleshooting on Lotus Notes Databases on different servers.
• User Administration on Lotus Notes Databases on different servers.
• Solving Network or IT Infrastructure related issues with my own knowledge, the company knowledge base and vendor’s knowledge base.
• Successfully done the Windows 7 Rollout, Migration and Deployment in scheduled time for our clients.

Raymond, Ohio, US

• Manage front line IT Support Desk ’’ Manage engine’’.
• Support and Maintenance on Windows Server 03, Windows Server 08.
• Expert User Support on Microsoft Windows XP, Windows 7.
• Managing Active Directory (AD) Domain Users and Computers, Creating, Deleting and Activating, Deactivating Users and Computers on AD domains.
• User administration and Network Drives, Data administration.
• Maintenance and Support on Lotus Notes 8.5.2 Domino Administrator, Designer and Client.

Chelmsford, MA, US

• Manage front line Support Desk System (’Zendesk’’ hosted help desk software with an elegant support ticketing system and a self-service) for solve/escalate agent’s calls etc.
• Managing Active Directory (AD) Domain Users and Computers.
• User administration and Network Drives, Data administration. * Adding/deleting/creating/modifying user account information, resetting passwords, etc.
• Expert support on Outlook mailing system.
• Installation, configuration and maintenance of new campaigns.
• Configuring and maintaining of Cisco & Avaya phones.

Msc, Network Security

B.Tech, Electrical And Electronics Engineering