Pavankumar Gurrala Email & Phone Number

Hyderabad Area, India

Efficiently working on Engineering Academic Projects in NIMSME Government of India on behalf of the organization which involves going to the Colleges and meeting the management people to recommend NIMSME for students to conduct their projects at our campus.

Efficiently working on Engineering Academic Projects in NIMSME Government of India on behalf of the organization which involves going to the Colleges and meeting the management people to recommend NIMSME for students to conduct their projects at our campus.

Hyderabad Area, India

Efficiently working on Engineering academic projects for Bachelor and Master of Technology at National Institute for Micro small and Medium Enterprises

Efficiently handled portfolio of 1000 NRI customers; interacted daily with clients to resolve the queries and picking the account opening process and HNI conversions.

• responsible for handling NRI customer queries and giving information as per defined standards.
• Efficiently handled portfolio of 1000 NRI customers; interacted daily with clients to resolve the queries and picking the account opening process and HNI conversions.
• Involved in educating NRI customers about Bank’s other products and services; efficiently handled all NRI customer complaints and provided solutions / escalated problems.
• Accountable for generating leads and passing them to concerned department; managed day to day operations and needs of the clients for smooth servicing.
• Deftly monitored and maintained regular updates of the developments of the accounts and gave updates to higher management; also provided feedback to the superiors about product and processes.
• Verification and Remediation of NRI accounts to KYC compliance norms.

• Responsible for meeting customers and generating business from them; efficiently maintained track record of sale of Insurance policies and record of the sales.
• Accountable for sourcing of business from the direct market & refferal market, as well as with data of bank customer and achieve goal sheet as per target.
• Deftly provided assistance to the Manager for closing the business policies as per company requirements addressed customer queries and resolved the same.
• Provided management reports for acceptability of the product; scope for improvement by inclusion some additional features while generating reports on customer aspirations.
• Involved in activities ofverifying & accepting of customer requests and processing of the same and forwarding to respective units for resolving the same ASAP

• Professional Achievements
• Successfully resolved NRI Banking issue of client by taking steps like understanding query, fact finding process, associated with Branch Managers for FD Opening &Dormant, Interest Rates, etc. in ICICI Bank.
• Effectively worked with major client like NRI Customers in US and UK.
• Successfully handled the audits of the accounts of Apollo Diagnostic Centre, Shri Laxmi Jewellery Mart and SaiMitra partnership firm in P.V Srinivasarao & Company.

Mba, Finance

Academic Project on Working capital Management

M. Com

B. Com, Business/Commerce, General