Vaikutherisal Pavan Kumar Email & Phone Number

I'm a results-driven Customer Operations Specialist at MediaMint, where I support top-tier global clients on leading social media platforms. My primary focus is providing exceptional customer operations support, including quality analysis, issue resolution, and campaign performance optimization.I leverage my business analytics background to meticulously track key metrics like revenue and customer satisfaction, using data-driven insights to optimize processes. I'm a collaborative problem-solver skilled in handling diverse business products and adapting to meet agreed-upon SLAs. I excel at assisting clients, partners, and advertisers across various Lines of Business (LOBs).With over a year in this role, I'm committed to delivering value to clients while expanding my professional expertise. I thrive on challenges, embrace learning opportunities, and strive for excellence in all aspects of my work.