Key Responsibilities:Led a team of 8+ IT professionals, overseeing all aspects of project development, delivery, and task delegation. Acted as the key liaison between clients and the IT team, ensuring adherence to client policies and proposing adjustments when necessary. Managed project resources, collaborated with other Project Managers, and prioritized the skillful utilization and personal development of team members. Maintained clear project aims, guided the team, and exerted influence when necessary to drive success.

Successfully led the newly established mobile segment appointed by the CEO, managing end-to-end aspects of mobile development projects and teams. As a product owner, transformed ideas into epics and user stories, prioritizing product backlog in JIRA. Spearheaded the design and development of the company's core mobile app, introducing custom features for high-volume enterprise clients. Oversaw the creation of a native Learning Management System (LMS) with modern features and integrations, deployed to various clients. Collaborated globally to launch customized apps in 31 markets, achieving significant sales growth. Owned the product roadmap, making real-time decisions aligned with business goals, and monitored server-side KPIs for continuous improvement. Provided customer support, documented incidents, and performed high-level testing during beta releases. Conducted gap analysis, redesigned modules, and recommended improved user experiences. Collaborated with stakeholders, UI/UX teams, and developers to gather requirements and guide engineering efforts. Led a QA team of 16, implementing strategies to enhance production quality and efficiency. Introduced leading-edge tools for test case management and facilitated cross-browser and mobile testing. Achieved 100% test coverage across all modules, ensuring high customer satisfaction.

Experienced in conducting tests on a SaaS application during its development, which later became the flagship product for the company. Evaluated new software and functional areas, logged defects in JIRA, and provided comprehensive defect reports. Conducted root cause analysis on defects, ensuring software readiness. Proactively identified areas for improvement, communicated observations through JIRA, and actively contributed to daily product update meetings. Played a key role in preparing automation test scripts as proof of concept and contributed to test plans and procedures. Additionally, prepared user manuals and conducted pilots/demonstrations for the initial clients of the newly launched product. Actively participated in weekly team meetings with software developers to enhance productivity. Designed scenarios in JMeter for Load and Stress tests, analyzing results for performance optimization. Open to networking and exploring opportunities in software testing and quality assurance.

I specialize in quality assurance, adept at crafting and implementing test plans aligned with Functional Specification Documents. I've successfully reduced redundancy by 40% through the creation of unique test scripts, ensuring predictable outcomes. My experience spans defect tracking in JIRA and working on diverse ecommerce applications. I excel in fostering collaboration through stakeholder meetings and have a proven track record of exceeding business goals by aligning testing standards across marketing, finance, engineering, and design verticals. Additionally, I've actively engaged in educating sales and support teams on technical aspects to enhance product understanding. My commitment to controlling product quality has consistently met the expectations of various clients